Remote Center Training Leader; Epic, CXone
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-03
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Management
Education Administration, Professional Development
University of Miami is seeking a Manager, Contact Center Training to lead enterprise-wide training initiatives remotely. You will collaborate with leadership to define strategies, oversee curricula for Epic EMR, NICE CXone, Kyruus Health, and workforce tools, and design programs for a fully remote staff.
You will supervise training staff, ensure readiness for system updates, and partner with QM and operations to improve performance and documentation practices.
Our team is growing, and we are hiring a Remote Center Training Leader (Epic, NICE CXone) in United States.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Center Training Leader (Epic, NICE CXone) role in the description above.
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