Remote Senior Director, AI-Driven Ops & CX
Naperville, DuPage County, Illinois, 60540, USA
Listed on 2026-10-03
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Management
Change Management, AI Business & Operations, Operations Management
Harris & Harris, Ltd. in Chicago, IL, seeks a Sr. Director of AI Applications & Operational Effectiveness to lead AI-driven transformation across inbound/outbound channels, workforce productivity, and process automation.
You will own AI use cases, ROI, and the transformation roadmap driving customer engagement and efficiency. The role leads a shared services team delivering on the enterprise AI agenda, aligning people, processes, and systems to achieve operational excellence and superior
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This posting is for the Remote Senior Director, AI-Driven Ops & CX role at Harris & Harris, Ltd., based in Chicago, IL, United States.
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