Remote Customer Recovery Team Leader
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-10-03
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Management
Cloudbeds is seeking a Manager, Customer Recovery to lead a specialized team of Recovery Coaches. You will own the retention engine, drive proactive rescue motions, and oversee the Fire-Team escalation process across mid‑market and SMB accounts.
You’ll partner with Product, Engineering, Support, and Sales to restore trust and reduce churn, while leveraging AI tooling to raise team capacity. You have 5+ years in Customer Success or related fields, 2+ years in people leadership, and experience in
We would love to welcome a new Remote Customer Recovery Team Leader to our team in United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Recovery Team Leader role in the description above.
We appreciate your interest in this position.
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