Remote Medicare Call Center Manager - Quality & Compliance
Billings, Yellowstone County, Montana, 59101, USA
Listed on 2026-10-03
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Management
Healthcare Management -
Healthcare
Healthcare Management
Humana Inc. is seeking a Manager, IFG Agnostic Call Center to lead the Medicare call center, ensuring SLAs, KPIs, and quality member interactions.
You will coach supervisors, monitor performance, and partner with Enrollment, Claims, Care Management, IT, and Legal teams to drive continuous improvement.
Required:
Active Health Insurance License, 2+ years of healthcare call center leadership, Medicare experience, CMS/HIPAA knowledge, and KPI management.
We invite applications for the Remote Medicare Call Center Manager
- Quality & Compliance position located in Helena, MT, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Medicare Call Center Manager
- Quality & Compliance role in the description above.
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