Remote Senior Customer Service Leader - Strategy & Ops
Nampa, Canyon County, Idaho, 83687, USA
Listed on 2026-10-04
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Management
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Customer Service/HelpDesk
STERRY is seeking a Senior Customer Service Manager to lead the CS department across all shifts in a remote-capable environment. You will drive strategy, governance, and cross‑functional collaboration with Logistics, Quality, and Executive Leadership.
You will own KPIs such as CSAT, First Response Time, and resolution time, while fostering a high‑performance culture and continuous process improvements. This role offers leadership across a global agency.
We are currently recruiting a Remote Senior Customer Service Leader - Strategy & Ops for our team in , United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in , United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
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