Operations Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Rental Operations
- Hayward, CA

Med One Group, a leader in the medical equipment rental and finance industry for over 25 years, is seeking a self-motivated Operations Manager to lead our distribution warehouse in Hayward, CA. This is a full-time, salaried position with a starting base salary of $80,000-$95,000, depending on experience.

In this role, you will oversee day-to-day warehouse operations while partnering closely with the Sales team to ensure exceptional customer service and operational excellence. The Operations Manager provides leadership, direction, and development to a team responsible for medical equipment processing, delivery coordination, scheduling, inventory management, and customer service.

• Thrive in a fast-paced environment.
• Establish clear, measurable goals aligned with organizational objectives, ensuring strong alignment between people, processes, and strategy to drive consistent execution.
• Set high performance standards, hold teams accountable, and ensure full compliance with all policies and procedures.
• Lead by example by demonstrating a positive, committed approach to the business, colleagues, cross-functional partners, direct reports, and clients.
• Collaborate with Sales and leadership to deliver customer-focused, win-win solutions.
• Build and strengthen customer relationships in close partnership with the Sales team.
• Oversee facility operations, including warehouse and office organization, cleanliness, supply inventory, coordination with home office IT, business licenses, and relationships with local property management.
• Apply strong business and financial acumen by managing contracts and overseeing Profit & Loss (P&L) statements and budgets to support account profitability.
• Drive continuous improvement across processes, products, and services while embracing innovation, change, and adaptability.
• Maintain flexibility to work evenings, weekends, holidays, and emergency off-hours as business needs require.
• Participate in an on-call rotation and respond to after-hours calls as needed to support staff and operations.

• Bachelor's degree or equivalent professional experience in warehouse operations, operations management, or a supervisory role.
• 3 to 5 years of leadership experience with a demonstrated ability to motivate teams, work independently, and take initiative. Experience in the medical equipment rental industry is preferred.
• Strong written and verbal communication skills with the proven ability to build relationships and deliver excellent customer service.
• Proficiency with PC-based applications, excellent organizational skills, and strong attention to detail.

Med One offers a great work environment with a team of dedicated coworkers who take pride in what they do. We offer a competitive salary and a comprehensive benefits package.

• medical, dental, and vision insurance
• a Health Savings Account partially funded by Med One
• life insurance
• short- and long-term disability coverage
• a 401(k) plan through Vanguard, which employees are eligible to contribute to beginning on the first of the month following 30 days of employment
• Med One matches 401(k) contributions up to 5% after one year of service
• paid time off, holiday pay, and a quarterly performance-based bonus

If you're a motivated leader who thrives in a collaborative, customer-focused environment, we'd love to hear from you.

Location Hayward, CA

This position is currently accepting applications.