Regional Director of Services – DE, MD & RI

Regional Director of Employment Services & Expansion

Potential Base Locations: Columbia, Maryland;
Frederick, Maryland; or Dover, Delaware

Position Type:Full-Time or Part-Time, In-Person Leadership Position

Reports To:Assistant Director of Programs & Operations

Regional Coverage:Delaware, Maryland, and Rhode Island

Compensation:$26.00–$27.00 per hour

RISE Services LLC is growing, and we need a leader who can manage both the people delivering our services today and the applications that will allow us to serve more people tomorrow.

We are seeking a highly organized, hands-on
Regional Director of Employment Services & Expansion
to oversee employment programs in Delaware, Maryland, and Rhode Island while also coordinating provider enrollment and expansion projects in additional states.

We are considering qualified candidates who can be based at one of the following locations:

• Columbia, Maryland
• Frederick, Maryland
• Dover, Delaware

The final base location will be determined based on the selected candidate’s location and the organization’s operational needs. This is not a fully remote position. The selected candidate must be able to maintain an in-person leadership presence and travel throughout the assigned region.

RISE Services is considering both full-time and part-time candidates for this position.

The full-time position would combine regional leadership responsibilities with approximately
15–20 hours per week dedicated to Medicaid waiver, vocational rehabilitation, provider enrollment, and other state expansion applications
.

The remaining work hours would focus on employee supervision, program operations, compliance, service quality, referral development, and regional growth.

The part-time position would initially provide approximately
10–20 hours per week
, with the potential for hours to increase as new clients, employees, programs, and service areas are added.

The exact structure and primary responsibilities will be discussed during the interview process based on the candidate’s availability, experience, preferred base location, and the organization’s needs.

• Supervising employees and holding teams accountable
• Building relationships with state agencies and referral partners
• Monitoring service quality, documentation, and program performance
• Reading detailed government instructions and regulations
• Creating comprehensive application checklists and project timelines
• Researching current requirements using official sources
• Organizing large amounts of documentation
• Coordinating input from multiple departments
• Following up persistently until an application is complete and approved

This is not a position for someone who only wants to manage from behind a desk. It is also not simply an administrative application‑coordinator position.

We need a regional leader who can support employees, solve operational problems, represent RISE Services professionally, and take ownership of complex, multi‑state expansion projects.

The Regional Director will help oversee RISE Services’ employment programs in Delaware, Maryland, and Rhode Island.

Responsibilities may include:

• Directing daily employment-service operations across the assigned region
• Supervising Employment Program Managers, Lead Employment Specialists, Employment Specialists, and other assigned employees
• Establishing clear expectations for service delivery, communication, productivity, documentation, and professional conduct
• Conducting individual supervision, team meetings, field…