Regional Director - North

Our Story

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation?

Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.

Location:

REMOTE (based out of New York City metro or surrounding)

As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You’ll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement. We welcome candidates from diverse backgrounds who are passionate about people and results.

• Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
• Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
• Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
• Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
• Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
• Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
• Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
• Drive consistent execution of training programs and support career growth opportunities within the region.

• 10+ years of multi-level retail management experience with proven success in meeting business goals.
• Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
• Proficiency with retail technology tools and data-driven decision making.
• Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
• Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
• Ability to travel regularly to stores and manage operations on the ground.

• Bachelor’s degree or equivalent combination of education and experience.

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits here

Note:

availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary…