Hybrid Customer Care Manager - Client-Centric Leader
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-10-06
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Cotality is seeking an Associate Manager, Customer Care to lead a front-facing team that links clients with their customers. You will foster effective communication, mentor staff, and solve issues to maintain high service standards.
The role involves coaching, KPI development, and collaboration across departments. A hybrid schedule is available, with some in-office and remote work, and the company emphasizes growth and inclusive culture.
This is a genuine position to take on the Hybrid Customer Care Manager
- Client-Centric Leader role at Cotality.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Customer Care Manager
- Client-Centric Leader role in the description above.
We appreciate your interest in this position.
Join Cotality and contribute to our ongoing work.
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