Remote Senior Workforce Manager – Pet Insurance Center
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-11
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Management
Administrative Management
Independence Pet Holdings, parent to PTZ Pet Insurance, is seeking a Manager of Workforce Management to lead forecasting, scheduling, real-time adherence, and capacity planning for a high-volume pet insurance contact center.
You will collaborate with operations, training, QA, analytics, finance, and technology teams to align staffing with service levels, sales, retention, and customer experience goals across phone, email, chat, and digital channels. Remote-first role in the USA.
This posting is for the Remote Senior Workforce Manager – Pet Insurance Center role at independencepetgroup, based in Chicago, IL, United States.
The following opportunity is for a Remote Senior Workforce Manager – Pet Insurance Center with independencepetgroup.
Our organisation is growing, and we are hiring a Remote Senior Workforce Manager – Pet Insurance Center in Chicago, IL, United States.
This opportunity is for the Remote Senior Workforce Manager – Pet Insurance Center role at independencepetgroup.
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