Director, Facilities Administration

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service.

This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the necessary tools and technology to ensure seamless productivity, whether you're working from home or the office.

The Director of Facilities Administration is responsible for the strategic and operational management of the organization's statewide facilities and real estate portfolio. This position leads facilities maintenance, capital planning, construction and renovation projects, workplace services, physical security, fleet administration, and vendor management activities across all organizational locations. Working collaboratively with Executive Leadership and department leaders, the Director develops programs, policies, budgets, and long-term plans that ensure facilities are safe, compliant, cost-effective, operationally efficient, and aligned with the organization's business objectives and member experience standards.

• Leads the performance, ongoing management, measurement, and continuous improvement of Facilities Administration functions, regularly reporting on activities, progress, key performance indicators, and organizational impact.
• Leads a team of in-house staff and vendor partners. Responsible for staffing, performance management, coaching, employee development, succession planning, and fostering a culture of accountability, service excellence, and continuous improvement.
• Collaborates with Executive Leadership and departmental leaders to identify facility-related needs and develop solutions that support organizational objectives, member service delivery, and employee experience.
• Develops, implements, and maintains departmental policies, standards, operating procedures, and performance metrics to ensure consistency across all organizational facilities.
• Responsible for the strategic and operational management of the organization's owned and leased real estate portfolio, ensuring facilities effectively support business operations, employee needs, and member experience expectations.
• Directs facilities operations across a statewide branch and administrative office network, ensuring consistent standards for maintenance, appearance, operational readiness, safety, and functionality.
• Maintains oversight of all facility leases, property agreements, easements, licenses, permits, and related documentation, coordinating with internal stakeholders and external partners as necessary.
• Evaluates facility utilization, occupancy trends, operational requirements, and organizational growth plans, making recommendations regarding property improvements, renovations, relocations, renewals, expansions, consolidations, and other facility-related decisions.
• Coordinates with landlords, property managers, brokers, consultants, contractors, architects, engineers, and governmental agencies regarding facility and real estate matters affecting organizational operations.
• Develops and maintains facility standards that preserve asset value, support business needs, and ensure consistency throughout the branch and office network.
• Responsible for the Facilities Administration Department operating budget, capital project budgets, forecasting, expense management, and financial reporting.
• Develops and maintains short-term and long-range capital improvement plans for facilities, building systems, infrastructure, physical security systems, furnishings, and related assets.
• Conducts facility condition assessments and asset evaluations to identify maintenance, repair, replacement, and capital investment needs.
• Makes recommendations regarding facility investments and capital expenditures based on operational priorities, asset conditions, regulatory requirements, risk mitigation considerations, and organizational objectives.
• Proactively assesses and communicates facilities, space, and real estate needs to support organizational budgeting and long-term financial planning.
• Creates strategies and oversees all facilities maintenance operations across the organization, establishing policies and standards governing construction, repair, maintenance, and preservation of buildings, grounds, and related infrastructure.
• Establishes preventive maintenance programs, maintenance standards, service level expectations, and vendor…