Director of Customer Success: AI-Driven Retention & Remote
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Armor Code is seeking a Director of Customer Success to own the end-to-end journey for enterprise clients, spanning onboarding, adoption, renewal, expansion, and advocacy. You will lead a global CS organization across the US and India, setting strategy and scalable playbooks, leveraging AI-driven insights to accelerate value realization.
You will engage C-level with a focus on GRR/NRR and drive continuous improvement across onboarding, product adoption, and customer outcomes in a fast-moving
Join us at Cervin as our next Director of Customer Success: AI-Driven Retention & Remote in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Customer Success: AI-Driven Retention & Remote role in the description above.
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