More jobs:
Marketing and Sales Executive
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-01-30
Singapore
Listing for:
ZAIRYO PTE. LTD.
Remote/Work from Home
position Listed on 2026-01-30
Job specializations:
-
Marketing / Advertising / PR
Ecommerce
Job Description & How to Apply Below
Marketing & Design
- Create marketing materials for social media posts, reels and stories, EDM visuals, website banners, POS materials, etc
- Design clean, effective marketing assets using Canva / Adobe Illustrator / Photoshop
- Ensure visuals and communications align with brand guidelines
- Work closely with sales and marketing teams to align promotions with customer communication
- Assist with content updates on e-commerce platforms where required
- Ensure promotions, prices, and campaign details are accurately communicated to customers E-commerce & Content Support
- Manage ecommerce platforms (shopify, shopee, fairprice and redmart)
- Manage chat, orders, inventory and listing
- Be the main point of contact for customer enquiries via calls, email, Whats App, social media, and e-commerce platforms.
- Handle order issues such as delivery changes, missing items, refunds, and complaintsprofessionally
- Assist delivery drivers in contacting customers via Whats App/ Mainline when they areuncontactable at the delivery location
- Coordinate closely with operations, warehouse, and sales teams to resolve issuesquickly (eg. complaints/ recovery/ missing order)
- Maintain records of customer interactions and recurring issues (eg. refunds/ missing items)
- Strong written and verbal communication skills
- Proficient in Canva and/or Adobe design tools
- 3-5 years experience in Customer service, FMCG, or e-commerce
- Someone who is comfortable in an SME environment and enjoys being hands-on
- Creative, organised, and customer-centric
- Able to juggle multiple priorities without losing attention to detail
- Flexible working arrangement (4 days in office, 1 day work-from-home (WFH) arrangement)
Position Requirements
5+ Years
work experience
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