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Marketing and Sales Executive

Remote / Online - Candidates ideally in
Singapore
Listing for: ZAIRYO PTE. LTD.
Remote/Work from Home position
Listed on 2026-01-30
Job specializations:
  • Marketing / Advertising / PR
    Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 - 80000 SGD Yearly SGD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Marketing & Design

  • Create marketing materials for social media posts, reels and stories, EDM visuals, website banners, POS materials, etc
  • Design clean, effective marketing assets using Canva / Adobe Illustrator / Photoshop
  • Ensure visuals and communications align with brand guidelines
  • Work closely with sales and marketing teams to align promotions with customer communication
  • Assist with content updates on e-commerce platforms where required
  • Ensure promotions, prices, and campaign details are accurately communicated to customers E-commerce & Content Support
  • Manage ecommerce platforms (shopify, shopee, fairprice and redmart)
  • Manage chat, orders, inventory and listing
Customer Experience & Service
  • Be the main point of contact for customer enquiries via calls, email, Whats App, social media, and e-commerce platforms.
  • Handle order issues such as delivery changes, missing items, refunds, and complaintsprofessionally
  • Assist delivery drivers in contacting customers via Whats App/ Mainline when they areuncontactable at the delivery location
  • Coordinate closely with operations, warehouse, and sales teams to resolve issuesquickly (eg. complaints/ recovery/ missing order)
  • Maintain records of customer interactions and recurring issues (eg. refunds/ missing items)
Who We’re Looking For
  • Strong written and verbal communication skills
  • Proficient in Canva and/or Adobe design tools
  • 3-5 years experience in Customer service, FMCG, or e-commerce
  • Someone who is comfortable in an SME environment and enjoys being hands-on
  • Creative, organised, and customer-centric
  • Able to juggle multiple priorities without losing attention to detail
  • Flexible working arrangement (4 days in office, 1 day work-from-home (WFH) arrangement)
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Position Requirements
5+ Years work experience
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