Account Manager - HTS Media; Remote

About The Job

Hopper is looking for an Advertising Account Manager to serve as the quarterback for advertiser partnerships. This role is focused on campaign execution, performance optimization, upselling, and delivering compelling insights that drive long‑term advertiser success. Working closely with Advertising Account Executives, Product, and Analytics, you’ll ensure campaigns are launched flawlessly, perform strongly, and continuously evolve to meet advertiser goals. This is an ideal role for someone who enjoys managing details, telling data‑driven stories, and growing accounts through trust and results.

• Act as the primary day‑to‑day point of contact and build strong, trusted relationships with advertisers
• Manage end‑to‑end campaign execution, including onboarding, setup, optimisation, and reporting
• Monitor performance and proactively recommend optimisations to improve outcomes
• Deliver clear, compelling insights and post‑campaign reporting tied to advertiser KPIs
• Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals
• Partner with Account Executives to support renewals, expansions, and strategic planning
• Coordinate cross‑functionally with Analytics, Product, and Ad Operations to ensure campaign success

• 3‑5+ years of experience in digital advertising, account management, client success, or media operations
• Strong understanding of digital performance metrics and campaign optimisation
• Experience managing multiple advertiser accounts and priorities simultaneously
• Comfortable working with data and turning insights into clear client recommendations
• Strong communication, organisation, and project management skills
• Collaborative mindset and ability to thrive in a fast‑paced, evolving environment

• Familiarity with commerce‑driven media platforms
• Experience working with agencies or supporting enterprise advertisers
• Familiarity with CRM systems and campaign management tools

• Well‑funded and proven startup with large ambitions, competitive salary and the upsides of pre‑IPO equity packages
• Unlimited PTO
• Carrot Cash travel stipend
• Access to co‑working space on demand through Flex Desk and a work‑from‑home stipend
• Very generous parental leave, much above industry standards
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams – massive impact
• 100% employer‑paid Medical, Dental and Vision coverage for employees
• Access to Disability & Life insurance
• Health Reimbursement Account (HRA)
• Disability, FSA and access to 401k plan

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world‑class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share everywhere.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel e‑commerce provider in a $1 trillion online shopping category. Come take off with us!