Account Director; Remote
Wayne, Delaware County, Pennsylvania, 19087, USA
Listed on 2026-02-14
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Marketing / Advertising / PR
Marketing Manager, Client Relationship Manager
DMW is the preeminent Health Insurance marketing agency. Our agency teams have expertise spanning Strategy, Creative, Digital, Analytics, Media, and Production. Clients rely on us for successful omnichannel marketing campaigns built on breakthrough creative and driven by data insight. We're proud of the recognition we've won across all disciplines, but we're even more proud that some of our client relationships have lasted over 20 years.
DMW is growing—and we’re expanding our team!
We are seeking an experienced Account Director to drive success for our existing clients and anticipated client growth in 2026. This role is ideal for a strategic leader who thrives on building strong client relationships and leading high-performing teams.
What You’ll Be DoingThe Account Director leads client accounts and manages teams, providing strategic direction and overseeing the successful delivery of client programs from strategy through execution. This role is responsible for managing, directing, and growing assigned accounts to meet and exceed client objectives while contributing to the agency’s overall success.
- Lead the strategic direction of agency-wide client teams in the design, development, and execution of on-strategy marketing programs, ensuring quality, accuracy, and timeliness
- Review creative work to ensure alignment with client strategy and business objectives; provide tactical direction for creative briefs, including target audiences and media channels
- Manage client profitability and prepare monthly forecasts for assigned accounts; direct account team marketing activities to support client retention, growth, and new business opportunities
- Identify marketing opportunities to expand existing client engagements; collaborate with clients to develop marketing plans and budgets
- Lead presentations to clients and prospects, including the development of written marketing plans and proposals
- Contribute to campaign analysis, reporting, and the presentation of results and insights
- Manage, train, and develop account team members (direct and indirect reports) to maximize performance, client service excellence, and operational efficiency
- Bachelor’s degree in marketing, advertising, communications, or a related field
- 12+ years of relevant experience
- Agency and direct marketing experience supporting health insurance clients preferred; experience with individual and/or group health insurance is a plus
- Extensive experience leading and managing direct marketing programs, including strategy development, creative direction, media goals, production objectives, and results analysis
- Proven success managing strategic accounts and building long-term client relationships
- Experience leading and managing internal teams to execute direct marketing programs, including communicating strategic direction, creative direction, media goals, production objectives, and results analysis
- Excellent communication skills, with the ability to translate client strategy and market vision into actionable business plans and processes
- Strong leadership and problem-solving skills, with the ability to motivate teams and partner effectively with clients
This is a remote position with occasional in-person meetings required at DMW’s office in Chesterbrook, PA.
Get Hired and You’ll Get All This- Comprehensive employee benefits package
- 401(k) plan
- Annual employee bonus program
- Competitive paid time off (PTO) and company-paid holidays
- Employee referral bonus program
EOE
DMW is not accepting unsolicited assistance from any search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by any search firms to any employee at DMW via-email, the Internet or directly in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of DMW.
No fee will be paid in the event any candidate is hired by DMW as a result of a referral or through other means provided by any search firm.
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