Growth Manager; SMB

Account Coordinator

This position can be hybrid at one of our offices (Raleigh, NC or Costa Mesa, CA) or fully remote.

Hey you!! Did we just get your attention?! Well shoot, we're gonna do our best to not waste your time. ?? Klient Boost is a Performance Marketing Agency based out of Costa Mesa, CA. We have offices in California and North Carolina, employees in 15 different states as well as Canada and the UK. We currently offer PPC, SEO, CRO, Data Ops and Performance Creative services for our clients.

We love marketing, working hard and doing it all with good people -- interested? Let's tell you about what we need...

We are seeking a highly motivated individual to join our Account Management team as an Account Coordinator. In this role, you will work with a select group of clients who are just beginning their journey with KB. These clients may have smaller budgets, but they have ambitious growth goals making our expertise essential to their success. As an Account Coordinator, you will manage client relationships end to end, ensuring both strong account performance and exceptional service.

Your primary objective will be to exceed client goals while laying the foundation for future expansion into additional platforms and services offered by KB.

Please note:

This is not a Sales Role. This is a junior-level position within our Account Management team that requires prior experience with at least one advertising platform. You should be proficient in planning, building, and managing campaigns from start to finish in either Google Ads or Meta Ads. Training will be provided for additional platforms as needed. Organic Social Management or Influencer Marketing experience will not be sufficient experience to be successful in this position.

• ?? You'll serve as the primary point of contact for clients, managing ad accounts, spend, strategy, and performance reporting. (40%)
• ?? Oversee a portfolio of 15-18 clients, maintaining regular communication through email, Asana, and monthly progress calls. (20%)
• ?? You'll be responsible for Onboarding New Clients, Weekly + Monthly reporting, scheduled calls, quarterly business reviews and clear communication internally. (10%)
• ?? You'll analyze performance and provide appropriate action plans based on data-driven conclusions. (10%)
• ?? Identify opportunities to upsell and expand client contracts, increasing overall account value. (5%)
• ?? Continuously enhance your marketing expertise through ongoing learning and professional development. (10%)
• ?? Gain exposure to SEO and CRO services, assessing their potential value for your clients. Your role as an Account Coordinator should directly contribute to their business growth, positioning them for additional service adoption. (5%)

• ???? You can lead strategy, execution and client calls to discuss progress and next steps
• ???? Strong communication skills professional, articulate, and detail‑oriented.
• ???? You have a mini CEO mentality and are ready to own and nurture your own book of business
• ???? A passion for learning and a proactive attitude towards skill development.
• ???? You have a self‑starter mentality - you look for ways to make things better.
• ???? You're a team player who can work with others to troubleshoot marketing tactics and strategies.
• ???? Deep interest in marketing constantly seeking to improve knowledge through industry resources, hands‑on application, and continuous learning.

• ???? 100% Coverage of Benefits (Health, Vision, Dental, Life) on the Base Plan
• ??????????????????? Options to add on FSA Medical Care, Accident and other Life Insurances at an additional cost
• ???? 401K - Match coming soon!
• ???? Unlimited PTO
• ???? Work-From-Home / Hybrid Options
• ??????????? Wellness Allowance ($100 reimbursed for a wellness benefit: gym membership, chiropractor, therapy, pickleball court rental etc.)
• ???? Lunch Covered on Fridays (catered for in‑person employees, $100/month for remote friends!)
• ???? Stocked fridges and pantries at the offices
• ???? Conference/Education Allowance - Up to $1,000 a year

• ???? We want to build something…