Account Manager - HTS Media; Remote

About The Job

Hopper is looking for an Advertising Account Manager to serve as the quarterback for advertiser partnerships. This role is focused on campaign execution, performance optimization, upselling, and delivering compelling insights that drive long-term advertiser success.

Working closely with Advertising Account Executives, Product, and Analytics, you’ll ensure campaigns are launched flawlessly, perform strongly, and continuously evolve to meet advertiser goals. This is an ideal role for someone who enjoys managing details, telling data-driven stories, and growing accounts through trust and results.

• Act as the primary day-to-day point of contact and build strong, trusted relationships with advertisers
• Manage end-to-end campaign execution, including onboarding, setup, optimization, and reporting
• Monitor performance and proactively recommend optimizations to improve outcomes
• Deliver clear, compelling insights and post-campaign reporting tied to advertiser KPIs
• Identify upsell and renewal opportunities based on performance, seasonality, and advertiser goals
• Partner with Account Executives to support renewals, expansions, and strategic planning
• Coordinate cross-functionally with Analytics, Product, and Ad Operations to ensure campaign success
• Build strong, trusted relationships with advertisers

• 3-5+ years of experience in digital advertising, account management, client success, or media operations
• Strong understanding of digital performance metrics and campaign optimization
• Experience managing multiple advertiser accounts and priorities simultaneously
• Comfortable working with data and turning insights into clear client recommendations
• Strong communication, organization, and project management skills
• Collaborative mindset and ability to thrive in a fast-paced, evolving environment

• Familiarity with commerce-driven media platforms
• Experience working with agencies or supporting enterprise advertisers
• Familiarity with CRM systems and campaign management tools

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
• Hopper covers 100% of the premiums for group insurance plan.
• Hopper offers life, short term and long term disability coverage.
• HSA that covers eligible medical and dental expenses.
• All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
• Please ask us about our very generous parental leave, much above industry standards!
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through Flex Desk AND Work-from-home stipend.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennia ls.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its…