Senior Associate - Foundational Business Communications

Role Overview

We are seeking a Senior Associate, Foundational Business Communications (FB Communications), to join our team. This individual will be responsible for developing and advancing strategic internal and external communications initiatives to enhance employee engagement, executive visibility, and reputation.

• As a member of the Foundational Business Communications team, serve as key contributor to support both internal and external communications deliverables for a diverse set of businesses and leaders.
• Support development of programs that advance corporate reputation and drive positive outcomes for Foundational Business leaders; raise the overall profile of the FB strategy and major priorities among internal and external stakeholders, delivering both proactive and reactive support.
• Write and prepare a variety of important materials including leadership messages, press releases, intranet content, speaking points, video scripts, social media content, and presentations, as required.
• Help develop and expand measurement best practices, including gathering and interpreting metrics to ensure communications projects deliver results – this includes analyzing intranet usage statistics, preparing and delivering employee pulse-surveys, and helping to manage earned and social media metrics.
• Leverage feedback, best practices, and expertise to provide best-in-class communications support, including the testing, learning and onboarding of new GenAI capabilities and Continuous Improvement.
• Work collaboratively with colleagues across Corporate Communications, including Corporate Design, Editorial, Digital, Video/Meetings, Content Strategy, and Employee Social Engagement.
• Ensure customer delight among partners and clients through professionalism, responsiveness, and attention to detail.

• 8-10 years of corporate communications experience, with at least 5 years of in-house experience at a Fortune 500 company, preferably in the financial services industry.
• Proactive client relationship manager, with experience providing advice and counsel to senior stakeholders.
• Demonstrated track record of achievement and excellence in a world-class organization.
• Collaborative team player with executive presence and experience participating in and managing cross-functional projects.
• Ability to navigate a complex organization and operate within ambiguity.
• Experience with change management and culture change initiatives.
• Excellent organizational skills with strong attention to detail.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Excellent writing, listening, presentation and communications skills.
• Bachelor’s degree in Communications, English, Journalism or related field.
• Hybrid environment:
  Office Tuesday through Thursday, working from home Mondays and Fridays.

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Salary Range: $95,000-$145,000

Overtime eligible:
Exempt

Discretionary bonus eligible:
Yes

Sales bonus eligible:
No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for…