Check-in Services & Dockmaster

We are Nashville’s premier Passenger Vessel in downtown Nashville along the Cumberland River. We provide 2-hour tours from downtown riverfront, our tours include music, capacity up to 45 passengers, and an on-board bar for our guests. We entertain many tourists, bachelor and bachelorette groups, corporate team outings, etc.

Job Description: This role is available as a remote position, the preferred location is in or near Nashville to assist, strategize, and meet with team members regularly for training and updates. This position has a focus on the entire customer journey while incorporating marketing and social media responsibilities. Experience with business to consumer and tourism market is a plus but not required.

Sales background and experience on phones are also helpful, you’ll be responsible for assisting guests with their reservations, understanding the options available, pricing, and pitching & coordinating our add-on services. Organized & efficient with computer software such as Google (sheets, docs, forms, etc).

You will support staff with content creation and managing social media accounts (Facebook, Instagram, Tik Tok, Later). Intermediate Social Media capabilities preferred. You will research and advise on a strategy to maximize social media channels and reach new audiences.

Must work well with others, self-starter, and likes having an opportunity to grow, learn and contribute to a small business! This is a great role for someone who wants a flexible schedule and is interested in a career in sales and marketing.

Hourly Pay + Bonus. Flexible schedule with weekday & weekend availability regularly – can work with your schedule!

• Thrive in a dynamic and collaborative environment.
• Have a clear, professional, and informative communication style.
• Experience in tourism, hospitality, or music industry is preferred but not required.
• Critical thinker & problem solver.
• Self-starter, ability to plan, work on tasks and meet deadlines.
• Knowledge in content creation and social media channels.
• Bonus: experience in advertising, graphic design, Adobe & Canva.