Marketing and Communications Coordinator

Position: Marketing and Communications Coordinator - 2025557
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world's greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief is seeking a dedicated Marketing and Communications Coordinator (part-time) to play a key role in enhancing our brand recognition and deepening engagement with potential supporters. In this flexible position, you will develop and work with local office and program staff to execute impactful media strategies that turn prospects into leads, donors, and advocates for World Relief's mission. You will oversee organic and paid social efforts (including Meta and Google ads), ensuring they are seamlessly integrated with automated campaigns, while managing content and fostering meaningful online community engagement.

Your contributions will directly help us make a greater impact in the communities we serve.

ROLE & RESPONSIBILITIES:

• COLLECTING ASSETS:
  Collect stories from clients (directly or via program managers) to be used in marketing;
  Record day-to-day World Relief Durham work via photos and videos as a basis for content creation in line with our ethical storytelling guidelines;
  On a monthly basis, conduct interviews with relevant parties to gather information, quotes, and testimonials;
  Ensure consent releases are signed by required parties wherever necessary.
• DEVELOPING CONTENT:
  Manage the creation and distribution of email newsletters for CCE (and other programs, as requested) to keep our community informed and engaged;
  Craft compelling communications for fundraising, event promotion, and important organizational updates;
  Design graphics that can be used in print media to effectively communicate the mission and work of World Relief Durham.
• SOCIAL MEDIA MANAGEMENT (TWITTER, INSTAGRAM, FACEBOOK, LINKEDIN):
  Develop and implement social media strategies to increase followers and engagement across all platforms;
  Create, schedule, and post regular content (graphics, photos, videos, etc.) that aligns with our mission and brand voice;
  Start and manage the organization's Linked In profile, building a professional network and sharing thought leadership content;
  Monitor, respond, and engage with comments and messages to build community relationships;
  Track and analyze social media performance metrics, providing regular reports to inform future content strategies;
  Assist in managing paid digital advertising campaigns on social media or Google Ads.
• HUBSPOT MANAGEMENT:
  Maintain and update contact records, campaigns, and data in Hub Spot;
  Monitor and report on the effectiveness of marketing campaigns through Hub Spot's analytics tools;
  Ensure integration between Hub Spot and other digital platforms for consistent data flow and reporting.
• MARKETING CAMPAIGNS:
  Work with the World Relief home office to plan and distribute advocacy resources, responses to major world events, calls to action, and fundraising campaigns;
  Facilitate local marketing campaigns for fundraising, volunteer, and advocacy events at World Relief Durham; create marketing materials for campaigns, including automation emails, Save the Dates, invitations, advertising, flyers, and social content;
  Build relationships with printing and mailing houses to facilitate material production which may be distributed through mailings or in person events.
• BRAND DEVELOPMENT & STRATEGY:
  Ensure all marketing materials align with the organization's brand guidelines;
  Collaborate with leadership to develop and refine marketing strategies aimed at growing brand awareness;
  Stay informed on trends in…