Communications Manager

Communications Manager

Experience Camps is a national nonprofit that transforms the lives of grieving children through no‑cost summer camps, year‑round programs, and a culture‑shifting movement to normalize childhood grief. Our vision is a world where every grieving child has the support they need to thrive.

The Communications Manager plays a critical role in ensuring Experience Camps’ visibility and engagement to drive awareness, community growth, and fundraising support for childhood grief. This person is the day‑to‑day owner of the external communications engine: they develop and implement strategic communications plans, manage core content channels (email, blog, website publishing, and select campaigns), and help ensure that the story and voice of Experience Camps are shared creatively, meaningfully, and on‑brand across audiences.

The ideal candidate is a strong storyteller and strategic thinker who is equally comfortable drafting and publishing content across Marketing, Innovation, Programs, and Development to bring campaigns and projects to life.

The following is not intended to be an exhaustive list. Other responsibilities and duties may be assigned:

• Develop and implement integrated communications plans for key audiences (donors, partners, volunteers, caregivers, general public), aligned with organizational goals and the broader marketing strategy.
• Partner closely with the Marketing & Innovation teams on content campaigns (e.g. themed content series, issue‑focused campaigns) to ensure there is a clear narrative arc, channel plan, and timeline.
• Maintain and regularly update a master communications calendar across channels (email, blog, website, social in partnership with the social team, and key events).

• Lead the collection and creation of content that informs, inspires, and connects people to our mission, including:
  • e‑mail newsletters and campaigns
  • website and blog content (including posting in Word Press)
  • donor and impact stories
  • program stories and camper/volunteer highlights
  • campaign landing pages and basic program collateral
• Serve as a primary organizational storyteller, writing in a voice that is optimistic, fun, inclusive, empathetic, and essential, while honoring the sensitivity of grief.
• Collaborate with internal partners (Programs, Innovation, Development, etc.) to translate complex or clinical concepts into accessible, engaging content for external audiences.

• Own the publishing process for blog and website content (primarily via Word Press), ensuring posts are accurate, on‑brand, optimized for readability, and aligned with current priorities.
• Create and maintain simple, repeatable processes and documentation so others can contribute content as needed (e.g. “how to” guides and screen‑recorded walkthroughs).

• Manage and nurture relationships with relevant and influential communications partners (media contacts, platforms, and content collaborators) to extend our reach.
• Respond to inbound requests from local media markets as needed.
• Identify and recommend new outreach opportunities (e.g. partner content, guest pieces, podcasts, webinars) to share resources, research, and organizational knowledge and support broader advocacy for childhood grief.
  • Note:
    
    This role partners with leadership and/or agencies on larger PR plays; it is not a pure media‑pitching role.

• Communicate with a deep awareness of and respect for diverse audiences and our commitment to diversity, equity, inclusion, and belonging.
• Ensure that our stories and images reflect the diversity of our campers, families, volunteers, and staff.

• 40 hours/week, generally Monday through Friday, 9‑5/10‑6 ET, with flexible hours to account for calls and meetings in the evenings.
• Primarily remote position with occasional in‑person requirements. This role includes periodic travel to the Westport, CT office for team collaboration, as well as in‑person participation at certain programs and events. Full on‑site availability is required during camp weeks in July and…