Communications & Marketing Manager​/Coordinator

Job Summary

The Communications & Marketing Manager/Coordinator leads the organization’s marketing and communications efforts to elevate community awareness, strengthen donor engagement, and support program growth. This role is responsible for developing and executing strategic communications across multiple platforms, serving as a key liaison to media and the public, and supporting development initiatives through compelling storytelling and brand consistency. As a member of the Development team, this position plays a critical role in advancing the organization’s mission and visibility throughout the community.

• Develop and implement comprehensive marketing and communications strategies aligned with organizational goals.
• Manage and create content for digital platforms, including website, email campaigns, and social media channels.
• Write, design, and oversee production of marketing materials such as brochures, flyers, newsletters, and annual reports.
• Serve as the primary point of contact for media relations, including drafting press releases, coordinating interviews, and responding to media inquiries.
• Act as a liaison for public‑facing events including facility tours, ensuring consistent messaging, branding, and community engagement.
• Collaborate with the Development team to support fundraising campaigns, donor communications, and special events.
• Maintain brand standards and ensure consistency across all communication channels.
• Monitor and analyze marketing performance metrics to inform strategy and improve effectiveness.
• Build and maintain relationships with community partners, stakeholders, and media outlets.

• Education:
  
  Bachelor’s Degree in marketing and/or communication or related field is required.
• Experience:
  
  Strong communication skills, both written and oral. Experience using Canva, Word Press and Photoshop. Ability to effectively lead complex projects and achieve outcomes with an established timeline. Demonstrated collaborative, participatory and inclusive manner in professional settings. Self‑motivated with the ability to work independently.
• Required Licenses, Certifications, and Training:
  Valid driver’s license.

• Mission‑Driven:
  Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton & Clinton Counties, and incorporates them into daily work.
• Collaborative Team Player:
  Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals.
• Solution‑Oriented Problem Solver:
  Proactively identifies challenges and develops practical, innovative solutions to address them.
• Culturally Sensitive:
  Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment.
• Integrity:
  Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission.

• This position is on‑site and is eligible for remote work.
• Attendance at occasional meetings or events outside regular business hours is required.
• The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis.
• Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds.
• Vision requirements include close‑up work, distance vision, and the ability to adjust focus.
• The work environment may involve varying degrees of physical discomfort and occasional loud noise.
• Occasional driving, potentially with clients, during the workday may be needed for operational purposes.
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.