Upstream Product Marketing Manager Remote

Make a difference in global health as Smile Digital Health's Upstream Product Marketing Manager. Focus on market intelligence and customer insights in a remote work model.

As a key contributor to the Market Intelligence Center of Excellence, you'll engage with stakeholders to collect and analyze the Voice of the Customer.

Your role will involve producing actionable insights that influence marketing and product direction shaping, ensuring that Smile’s strategies resonate with market needs. Collaborate with product teams to integrate market intelligence seamlessly into marketing workflows.

Key Responsibilities:

• Design a structured VOC research program for healthcare

• Conduct field conversations and qualitative interviews

• Produce comprehensive Market Intelligence reports

• Maintain Source of Truth documentation for insights

• Partner with teams to ground strategies in market evidence

Requirements:

• 8+ years in a marketing-related role in SaaS or Healthcare

• Proven experience in market research program design

• Understanding of health data interoperability

• Strong communication skills and stakeholder engagement

• Ability to convert qualitative insights into actionable strategies

Drive impactful insights and contribute to innovative health solutions at Smile Digital Health.
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