UX Content Strategist Job California Missouri USA,Marketing / Advertising / PR

Location: California

We're on the lookout for a creative and enthusiastic strategist and copywriter who possesses stellar communication and marketing skills. This is a highly collaborative role in a growing agency, with the opportunity to steer creative strategies and connect with a diverse range of clients. A successful candidate will have a flair for writing and presenting, a strategic outlook, and an innate penchant for exploring innovative solutions.

A background in digital marketing and agency experience is an added bonus.

Who You Are

You have 5+ years of experience in UX writing, content strategy, or product content, ideally within a fast-paced, cross-functional environment.
You bring a strong portfolio that showcases clear, accessible copy across web and mobile experiences.
You’re comfortable collaborating with cross-functional teams—including product, design, research, and marketing—to shape end-to-end user journeys.
You have experience in user research, persona development, and journey mapping, and you know how to use insights and frameworks to shape copy decisions.
You’re highly self-directed—able to prioritize work, manage ambiguity, and keep things moving even when requirements evolve.
You're a confident communicator who can present strategic recommendations, defend content choices, and build alignment among diverse stakeholders.
You’re skilled in tools like Figma, Google Docs, and content management systems, and you’re quick to pick up new ones.
You have experience at a healthcare startup .
You’re familiar with healthcare terminology and regulatory frameworks (like HIPAA or FDA), and you know how to write for real people within those constraints.
You are comfortable building and presenting decks to communicate ideas clearly.

What You'll Do

Develop cohesive content strategies and write UX copy for consumer journeys that span web, mobile app, email, SMS, push notifications, and in-app messages.
Help shape persona development, define user goals and emotions across the journey, and translate these into messaging frameworks and content decisions.
Participate in user research and apply findings to improve copy effectiveness.
Contribute to touchpoint mapping and define messaging hierarchies for high-priority moments across the product lifecycle.
Collaborate with designers to ensure content and UI work seamlessly together, with a focus on clarity, accessibility, and user trust.
Ensure all content meets the needs of patients and caregivers while balancing clinical accuracy, regulatory compliance, and brand voice.
Support A/B testing plans and use findings to optimize content performance across channels and lifecycle stages.
Help define and document content frameworks, tone/voice guidelines, and playbooks for handoff to client stakeholders.
Regularly present work to internal and client teams, gathering feedback, aligning on strategy, and adjusting deliverables as needed.

Perks and Benefits

In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day

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