Communications Consultant Job Phoenix Arizona USA,Marketing / Advertising / PR

Summary

The Communications Consultant is responsible for activating and implementing strategic reputational and marketing communications digital content strategy and campaigns across enterprise digital channels such as the APS social media channels, website, blog, email, etc. This role will perform strategic content planning and reporting for social media channels. In addition to planning and reporting, the position will develop, produce, edit, schedule and deliver content for customers, while providing consultation to the business about effective communication tactics.

Work is performed with minimal direction with a strong team philosophy. While most of the work will be planned and scheduled, this role also has responsibility for emergent, unplanned communications in response to operational or customer needs, which may include a role in the company’s crisis communications/incident command structure as well as on‑call social media duty responsibilities.

Qualifications

Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English, Communications or related field and five years related writing/editing experience, or an equivalent combination of education and experience. Must possess excellent verbal and written communication skills, software application skills including word processing and desktop publishing, and solid project management skills.

Preferred Requirements

Familiarity with Dynamics platform
Experience in the utility industry and/or familiarity with APS customer programs and rate plans

Major Accountabilities

Consults with internal partners to help the company achieve its marketing and communication objectives. This includes advice on strategy, positioning, messages and media mix.

Develops and provides leadership for the implementation of strategic communication plans directed to a variety of targeted internal/external audiences.

Directs and produces a variety of communication activities including writing, editing, scripting, producing and distributing media such as external-facing collateral material, direct mailers, emails, social media posts, web content, etc.

Designs, plans, processes and communicates accurate, complex information to a variety of targeted internal/external audiences, ensuring on-time delivery.

Maintains a broad-based knowledge of business or industry technologies and issues, including specific knowledge of the electric utility industry.

Maintains quality standards and adheres to communication plans.

Manages resources within time and budget constraints by coordinating the use of internal suppliers, vendors and outside agencies.

Maintains appropriate levels of confidentiality.

Hybrid Work Arrangement

Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in‑person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non‑home office) location.

Employees are expected to reside in Arizona (or New Mexico for Four Corners‑based employees).

Working from a home office requires adequate technology and an appropriate ergonomic set up.

Role types are subject to change based on business need.

Job Segment

Sustainability, Nuclear, Energy

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy’s Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, ‘U.S. Export Control Laws’). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e., ‘Green Card Holder’), a Political Asylee, or a Refugee under the U.S. Export Control Laws.

All applicants will be required to confirm their U.S. person or non‑U.S. person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full…