Director of ECommerce

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of ECommerce in the United States. This is an exciting opportunity for an experienced ecommerce leader to drive digital growth across multiple high-performing online channels in a fast-growing consumer brand environment. The role combines strategic ownership with hands-on execution, overseeing direct-to-consumer operations, marketplace performance, and emerging social commerce platforms.

You will play a key role in shaping the online customer journey, optimizing conversion and profitability, and leading initiatives that strengthen brand presence across digital touchpoints. Working closely with cross-functional teams including Marketing, Media, Design, Operations, and Customer Experience, you will help scale a rapidly evolving ecommerce ecosystem. This position is ideal for someone who thrives in entrepreneurial environments, enjoys balancing analytics with creativity, and is passionate about building best-in-class online experiences.

The role offers strong autonomy, collaborative leadership exposure, and the chance to contribute directly to sustained business growth in a highly innovative setting.

• Lead ecommerce growth strategy across direct-to-consumer platforms, Amazon, Tik Tok Shop, and additional online sales channels.
• Manage revenue performance, profitability, conversion optimization, customer acquisition, retention, and contribution margin across ecommerce operations.
• Oversee day-to-day management of Shopify storefronts, including merchandising, product setup, promotional campaigns, UX optimization, and online customer experience improvements.
• Partner with internal stakeholders and external agencies to optimize site functionality, conversion rates, average order value, and overall digital performance.
• Manage Amazon marketplace operations including listings, pricing strategies, promotions, advertising initiatives, account health, fulfillment, and inventory performance.
• Drive successful product launches and marketplace campaigns while maintaining strong operational and brand standards across all online platforms.
• Lead Tik Tok Shop strategy and execution, including catalog management, merchandising, inventory coordination, influencer collaborations, and affiliate program oversight.
• Develop scalable ecommerce systems, reporting structures, operational processes, and forecasting practices to support long-term growth objectives.
• Collaborate cross-functionally with Marketing, Sales, Finance, Operations, and Customer Experience teams to align ecommerce initiatives with broader business goals.
• Stay informed on emerging ecommerce technologies, marketplace trends, and digital commerce innovations to continuously improve performance and customer engagement.

• Bachelor’s degree in Business, Marketing, Ecommerce, or a related field.
• 6-10 years of progressive ecommerce experience, including leadership responsibilities across DTC and marketplace channels.
• Proven success driving online revenue growth, profitability, conversion optimization, and digital merchandising performance within consumer goods, beauty, lifestyle, or retail environments.
• Strong expertise with Shopify, Amazon Seller Central, and ecommerce analytics tools. Experience with Tik Tok Shop is strongly preferred.
• Solid understanding of ecommerce KPIs, marketplace operations, inventory management, promotional planning, and customer experience optimization.
• Excellent analytical, project management, organizational, and communication skills.
• Ability to balance strategic thinking with operational execution in a fast-paced and high-growth environment.
• Experience managing external agency relationships and coordinating cross-functional initiatives across multiple teams.
• Proactive, detail-oriented, and adaptable leadership style with strong accountability and problem-solving capabilities.
• Passion for ecommerce innovation, digital storytelling, and delivering exceptional online shopping experiences.

• Comprehensive medical, dental, and vision insurance coverage with strong employee support.
• Fully remote work environment within the United States.
• Annual company-wide offsite events and team gatherings.
• Work-from-home stipend and annual professional learning stipend.
• 401(k) program availability beginning in 2026.
• Generous paid time off package including 15 PTO days annually.
• Complimentary company products and product access perks.
• Opportunity to join a fast-growing, creative, and collaborative consumer brand environment.
• Inclusive workplace culture focused on innovation, teamwork, and professional growth.