Advertising Operations Specialist, Strategic Accounts

Description

We need your help to support the operational execution and delivery of advertiser campaigns across Enterprise and Strategic advertisers. This role is responsible for ensuring advertiser budgets translate into strong delivery outcomes, high-quality leads, and long-term customer success while helping support efficient campaign delivery and advertiser operations.

You will serve as the primary AdOps partner to the Enterprise and Strategic teams, owning campaign execution, pacing, delivery optimization, performance analysis, and marketplace insights. You will work cross-functionally with PMs, Sales, Marketing, Product, Finance, and Data teams to identify performance opportunities, improve advertiser outcomes, and support scalable revenue growth. This role focuses on campaign execution, operational support, and helping improve day-to-day AdOps workflows and reporting processes.

This hybrid role is required to be in office 2–3 days a week, with flexibility to work from home occasionally. Occasional weekend work is required but will be planned in advance.

• Enterprise and Strategic campaigns consistently deliver within 90–95% of budget while maintaining strong advertiser performance
• PMs and Sales teams rely on your insights to improve retention, delivery outcomes, and budget expansion opportunities
• Marketplace pacing, lead quality, and advertiser delivery remain healthy and proactively managed
• AdOps workflows, reporting, and operational processes become increasingly scalable and automated
• Revenue performance trends and delivery risks are surfaced proactively before they impact advertiser outcomes

• Own end-to-end campaign setup, trafficking, activation, pacing, and optimization for Enterprise and Strategic advertisers
• Monitor campaign delivery and pacing to help ensure campaigns remain on track and aligned with advertiser goals
• Partner closely with Enterprise and Strategic PMs to support advertiser performance through accurate campaign execution and delivery monitoring
• Monitor campaign performance metrics and elevate delivery concerns or operational issues when needed
• Monitor marketplace health metrics including lead quality, answer rates, duplicate rates, and delivery efficiency
• Maintain accurate advertiser billing workflows by validating account setup, monitoring unpaid invoices, and coordinating account pauses when needed
• Support onboarding and campaign launches by ensuring advertisers are configured correctly and operationally ready to go live
• Audit ads and advertiser accounts regularly to ensure accuracy, quality, and proper marketplace functionality
• Collaborate cross-functionally with Sales, Marketing, Finance, Product, and Data teams to improve operational processes and marketplace efficiency
• Identify operational process improvements that increase efficiency and accuracy

• 3-5 years of experience in advertising operations, digital advertising operations, performance marketing, or revenue performance roles within a lead generation, marketplace, or multi-account advertising environment.
• Experience supporting and monitoring performance-based advertising campaigns across multiple advertiser accounts
• Strong analytical skills with experience interpreting campaign, marketplace, financial, and operational performance data using Excel, Google Sheets, or BI/reporting tools
• Demonstrated ability to monitor campaign delivery and elevate issues when performance falls outside expected ranges
• Experience working cross-functionally with Sales, Marketing, and Operations teams to support campaign execution and reporting needs

• Experience owning or influencing marketplace health metrics such as pacing, lead quality, supply/demand balancing, delivery efficiency, retention, or revenue forecasting
• Experience working in scaled marketplace, lead generation, or high-volume advertising businesses
• Proven ability to lead cross-functional operational initiatives and drive process improvements across revenue, AdOps, or performance marketing functions
• Exper…