Ecommerce Lifecycle Manager at North Spore - Remote Global

Ecommerce Lifecycle Manager at North Spore
- Remote Global
- Remote

This role offers excellent flexibility for digital nomads with its fully remote option and  anywhere in the world  policy. The position focuses on email marketing automation and lifecycle management, which are inherently async-friendly tasks that don't require real-time collaboration for most activities.

While the company headquarters are in Portland, ME (EST timezone), the role's emphasis on campaign optimization, A/B testing, and data analysis suggests substantial flexibility in working hours. Email marketing campaigns typically run on scheduled automation, allowing for location independence.

The $65,000-$90,000 salary range provides solid purchasing power in popular nomad destinations. This translates to comfortable living in cities like Lisbon (~$2,500/month), Bangkok (~$1,800/month), or Medellin (~$2,000/month), leaving significant room for travel and experiences.

The role requires expertise in tools like Klaviyo and Shopify
, which are cloud-based platforms accessible from anywhere with reliable internet. The focus on ecommerce lifecycle management is particularly nomad-friendly since it's primarily digital work with measurable KPIs that can be tracked remotely.

We’re looking for an Ecommerce Lifecycle Manager to own and scale our retention engine, turning first-time customers into confident repeat growers and rapid, lifelong brand advocates. You’ll manage email campaigns, build automations, and continuously test new ways to improve engagement, AOV, and retention. You’ll play a key role in shaping the customer experience beyond the first purchase, delivering the right message at the right time to support, educate, and inspire our community.

This is a hands‑on role for someone who thinks in systems, executes with speed, and continuously raises their own ceiling on what's possible.

This is a full‑time role and can be remote or in‑person.

• Own the end‑to‑end lifecycle strategy across email and SMS — building and optimizing flows, managing the marketing calendar, and defining clear customer pathways that turn every customer into a rapid and loyal fan for life.
• Develop sophisticated segmentation strategies to deliver targeted, relevant messaging at scale, including the ability to design systems that scale without proportional effort.
• Partner with marketing, creative, and ops teams to align lifecycle efforts with broader campaigns, product launches, and promotions — translating strategy into clear execution plans and owning the follow‑through.

• Monitor and report on campaign and flow performance (revenue, conversion rate, AOV, LTV, engagement).
• Own retention reporting and analytics, including cohort analysis, customer segmentation performance, and lifecycle stage conversion.
• Identify opportunities to improve retention and customer value.
• Run ongoing A/B tests across subject lines, messaging, timing, segmentation, and offers.
• Use data and customer behavior insights to refine lifecycle strategy.

• Own list growth strategy across email and SMS, including onsite capture, lead magnets, and acquisition touchpoints.
• Optimize conversion of new subscribers into first‑time customers.
• Manage and evolve loyalty and retention programs to increase repeat purchase rate and long‑term customer value.
• Identify opportunities to deepen customer relationships through rewards, education, and community‑driven initiatives.

• Work within Shopify to support lifecycle initiatives.
• Understand how products, collections, and landing pages are structured and managed.
• Align onsite experience, promotions, and merchandising with lifecycle campaigns.
• Collaborate on CRO opportunities that improve conversion and AOV.

• 3+ years of experience in lifecycle, email, or CRM marketing (ecommerce preferred).
• Resourceful, self‑directed, and comfortable with ambiguity — bias toward action, high bar for execution quality, and genuine curiosity about what's becoming possible with the tools and tactics available to modern lifecycle marketers.
• Hands‑on experience…