Localization Operations Specialist

About Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe that enables people to buy, sell, and discover the things they love. It covers categories from trading cards and fashion to electronics and live plants, building real businesses across hundreds of categories. Whatnot is pioneering live commerce at a scale that has not been achieved in the West, with hubs across the US, UK, Ireland, Poland, Germany, and Australia.

The Localization Operations Specialist supports the day‑to‑day execution of localization initiatives across product, marketing, and support content. In partnership with the Localization Operations Manager, this role ensures projects move efficiently from intake to delivery while maintaining quality, consistency, and clear communication across stakeholders and external partners.

• Manage day‑to‑day localization projects across product, marketing, and support content, ensuring timely and high‑quality delivery
• Partner closely with cross‑functional stakeholders to align on priorities, timelines, and localization requirements
• Support international launches by coordinating localization readiness and surfacing risks early
• Triage localization feedback and bugs, working with vendors and internal teams to implement fixes
• Contribute to improving processes, documentation, and linguistic assets as the company scales

We offer flexibility to work from home or from one of our global office hubs, and we value in‑person time for planning, problem‑solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, San Francisco, or New York City hubs.

• 2–4 years of experience managing localization or content operations projects
• Experience working with TMS platforms such as Smartling, Phrase, or similar tools
• Strong project management skills with the ability to manage multiple work streams simultaneously
• Excellent written and verbal communication skills
• Professional working proficiency in at least one additional language beyond English
• Experience collaborating cross‑functionally in a tech, marketplace, or high‑growth environment
• Detail‑oriented with a bias toward action and comfort operating in ambiguity
• Ability to conduct root cause analysis and propose practical solutions

• 3‑6 month contract
• Competitive hourly wage
• Monday‑Friday 8:00‑5:00 pm schedule

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.