Director, Internal Communications; REMOTE

Translate strategy into understanding, alignment, and action. We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

As Director of Corporate Communications reporting to the VP, Corporate Communications, you will serve as a strategic communications partner to business leaders, translating strategy into understanding, alignment, and action across assigned functions and business areas.

• Serve as the primary communications advisor for assigned leaders and business areas.
• Translate business strategy, priorities, organizational changes, and transformation initiatives into clear, actionable communications.
• Help leaders connect team objectives and day‑to‑day work to broader enterprise priorities.
• Provide strategic counsel on communication approaches, employee engagement, leadership visibility, and organizational effectiveness.
• Support leaders in communicating difficult or complex topics with clarity, transparency, and empathy.
• Identify communication risks, employee concerns, or areas of confusion and recommend solutions.

• Develop and execute communications and change enablement plans that help employees understand what is changing, why it matters, and what actions are expected.
• Create leader and manager communications resources—including toolkits, talking points, presentations, FAQs, and discussion guides—to support consistent communication and adoption.
• Assess employee sentiment, readiness, and change risks, and recommend strategies that improve understanding, engagement, and accountability.

• Develop audience‑focused communication strategies based on employee needs, motivations, and ways of working.
• Lead communications programs that strengthen employee understanding of business priorities, growth ambitions, culture, and how their work contributes to company success.
• Ensure a consistent cadence of leadership visibility and communication that reinforces strategic direction and organizational priorities.
• Partner with HR and business leaders to support employee engagement, recognition, culture, and talent initiatives.

• Develop executive communications and engagement materials, including presentations, talking points, videos, and written communications.
• Prepare leaders for team meetings, organizational updates, enterprise initiatives, and critical employee conversations.
• Help leaders build trust and reinforce strategy through authentic, transparent, and audience‑focused communication.

• Partner with HR, Strategy, Finance, Legal, Transformation, and other stakeholders to align messaging, priorities, and communication efforts across the organization.
• Improve coordination across initiatives and channels to deliver a consistent employee experience while supporting business‑specific needs.

While this role is focused primarily on internal communications, the Director will seek opportunities to improve information flow, storytelling, and message consistency across internal and external audiences when appropriate.

• Define success measures and evaluation approaches for communications programs and key initiatives.
• Establish metrics and feedback mechanisms to assess employee understanding, engagement, adoption, and readiness.
• Evaluate leader communication effectiveness and identify emerging risks and opportunities through employee listening and qualitative feedback.
• Use insights to continuously improve communication strategies and demonstrate impact on organizational alignment and business outcomes.

• Bachelor’s degree required; graduate degree or equivalent experience preferred.
• Minimum of 10 years of communications experience, including internal communications, executive communications, change communications, or…