Remote SaaS PM & Marketing Manager - UK

This role is fully remote and open worldwide
, making it accessible to digital nomads anywhere — but there is one significant constraint: you must work UK hours (9:00am–5:00pm GMT/BST), Monday to Friday
. This effectively anchors your working day to Western European time, which limits spontaneous timezone hopping.

We are a growing SaaS company building innovative web applications for businesses worldwide. We operate with a lean, high-performance team and are looking for an organized, commercially minded Project Manager to coordinate product delivery, client success, and growth initiatives.

This full‑time contracted position operates Mon–Fri UK working hours. This hybrid role combines Project Management, Client Success, Product Operations, Digital Marketing, and Business Development.

• Fully Remote
• Full-Time (Contracted)
• Monday to Friday

You will act as the bridge between customers, developers, and business stakeholders, ensuring projects are delivered on time and aligned with client requirements.

You will also support growth initiatives through digital/social‑media campaign creation, marketing coordination, lead management, KPI tracking, and customer success activities.

Client & Stakeholder Management

• Lead client discovery and requirements‑gathering sessions
• Translate business requirements into clear development tasks
• Manage timelines, priorities, and stakeholder communication
• Provide regular project updates and status reporting

Development Coordination

• Coordinate developers, designers, and stakeholders
• Manage sprint planning, stand‑ups, reviews, and retrospectives
• Track project milestones and delivery schedules
• Ensure work remains within scope and deadlines

Technical Triage & QA

• Document bugs, issues, and feature requests
• Reproduce and prioritize technical issues
• Assist with testing and acceptance validation
• Communicate technical requirements clearly to developers

Documentation

• Create user stories and acceptance criteria
• Maintain project documentation, SOPs, backlogs, and roadmaps

Marketing

• Create and coordinate marketing campaigns across SaaS products
• Manage content calendars and social media activity
• Monitor campaign performance and recommend improvements
• Support website updates and marketing collateral
• Track leads, sales pipelines, and key KPIs
• Maintain CRM records and reporting
• Support outbound prospecting and inbound enquiries
• Identify growth opportunities and process improvements

Customer Success

• Support onboarding and customer adoption
• Track feedback and feature requests
• Contribute to retention and customer satisfaction initiatives

• Excellent spoken and written English
• Confident communicating with customers, executives, and technical teams
• Strong meeting facilitation and presentation skills
• Minimum 3 years’ experience managing SaaS products and web application projects
• Experience managing developers and stakeholders, delivering projects on time and within scope
• Strong understanding of SaaS products and web applications, APIs, integrations, databases, front‑end and back‑end systems, bug reporting and QA processes, version control concepts

• Git Hub
• Figma
• Slack
• Jira, Click Up, Asana, , Trello, or similar
• Hub Spot or other CRM platforms (preferred)
• Linked In Marketing (preferred)
• Marketing automation tools (preferred)
• AI productivity tools such as ChatGPT, Claude, Gemini (preferred)

US $1,500 per month paid on a contracted basis.