Communications​/Content Specialist

Overview

The Federal Reserve Bank of Kansas City is seeking a self‑motivated, versatile content specialist to support the creation and execution of internal and external communications. The role is part of the Kansas City Fed’s content team and engages audiences across web, internal channels, print, social media, email marketing, and more.

• Support the development and execution of the Kansas City Fed’s internal and external communications strategy.
• Act as a communications partner to lines of business, providing consultation, support and guidance on effective communication strategies.
• Create communications plans for key strategic initiatives, working with business lines to identify stakeholders, outline socialization timelines and craft key messages to the right audience.
• Develop sensitive bank‑wide communications related to organizational and leadership changes and drive review/socialization processes.
• Coordinate timelines and collaborate with Bank leadership, communications contacts at other Reserve Banks and the Board of Governors in Washington, DC.
• Develop, review and support content across formats and channels to ensure quality, consistency and alignment.
• Identify and elevate stories from across the organization to drive awareness and recognition.
• Utilize metrics to analyze audience engagement and implement improvements based on findings.
• Make recommendations for effective communication strategies and participate in or lead content and planning meetings.
• Maintain editorial calendars to meet external and internal communication goals.
• Monitor and analyze media trends to continue effective internal and external communications.

• At least 3 years of relevant experience.
• Bachelor’s degree in journalism, communications, English or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience.
• Ability to work independently or collaboratively and take initiative to identify opportunities and creative solutions, with general supervision and direction.
• May consult with management or more senior staff in decision‑making.
• Provide samples of communication plans, articles or other communications produced in previous employment.

• Strong project management skills and ability to build and manage cross‑functional relationships.
• Experience in corporate or government internal or external communications.
• Ability to handle sensitive and confidential information and work with executive leadership.
• Proficiency in Content Management Systems such as Wagtail, Sitecore or Word Press.

Locations:
Kansas City, MO;
Omaha, NE;
Denver, CO;
Oklahoma City, OK.

Onsite, full time with 5 days per month remote work flexibility.

Pay ranges by experience level: $60,400 – $85,910 (experienced), $73,500 – $104,720 (senior), $85,300 – $121,330 (advanced). Final offers determined by qualifications, internal alignment, district assignment and geographic location.

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Apply at