Senior Retention Manager; gn – Email Marketing | Fully remote

We’re one of the fastest-growing Shopify Retention Agencies in the space, and the brands we work with love us for it. Our team is small, sharp, and obsessed with turning one-time buyers into loyal customers – and we’re looking for someone who shares that obsession.
Remote‑first and open to candidates from any location. The only thing we ask is an overlap of around 5 hours with CET working hours, so we can collaborate closely as a team while still giving everyone the flexibility to work where and how they do their best work.

Turn every brand in your portfolio into a retention success story by building strategies, flows, and campaigns that keep customers coming back and growing revenue along the way.

• Own results and relationships for four Shopify brands doing over five million a year
• Write your own copy and work with our strong design team to make it bang
• Grow our collective knowledge by sharing tools, frameworks and ways of thinking

• 2+ years hands‑on Klaviyo experience
• Full funnel understanding, not just email metrics
• Strong relationship builder and proven client‑facing experience
• Agency background or eight‑figure+ brand experience

• Competitive base salary plus performance‑based variable
• Generous paid time off
• Fully remote – work from wherever you do your best work
• Clear growth path into senior and manager positions
• Access to all tools, data, courses and coaches you need for being successful
• Direct access to founders of the fastest growing e‑commerce brands worldwide

• You’re a freelancer/agency owner who wants more stability
• You hate how slow decision making is in your current role
• You’re the only expert in your company and miss a team

• You’re looking to get away by doing the bare minimum
• You need a lot of hand‑holding throughout the day