Associate Internal Communications Specialist
Richmond, Madison County, Kentucky, 40476, USA
Listed on 2026-07-13
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Marketing / Advertising / PR
PR / Communications, Marketing Communications
Associate Specialist, Corporate Communications
Help translate strategy into understanding, engagement, and action.
Where You'll WorkThis is a fully remote position within the United States. While we welcome applicants from all time zones, candidates who can work Eastern Time hours will be best aligned with the team's schedule.
What You'll DoThe Associate Specialist will join the Corporate Communications team to support internal communications initiatives that help employees better understand Cengage's strategy, priorities, culture, and impact. Reporting to the VP, Corporate Communications and partnering closely with stakeholders across the business, this role supports the execution of communications programs that drive employee engagement, leadership visibility, organizational alignment, change readiness, and brand awareness. The Associate Communications Specialist will contribute to content development, communications planning, channel management, measurement, and program coordination across a variety of initiatives.
CoreResponsibilities
- Content creation and storytelling
- Create content for email, Slack, SharePoint, newsletters, and leadership communications.
- Communications planning and execution
- Channel management and message delivery
- Communications measurement and reporting
- Monitor channel performance, engagement metrics, and audience feedback.
- Prepare reports and dashboards.
- Support employee listening efforts and identify opportunities for improvement.
- Monitor employee feedback on sites such as Glassdoor and Indeed, recommend follow up where appropriate.
- Program coordination and project management
- Executive and leadership communications support
- Support executive and leadership communications.
- Assist with Executive Town Hall production and follow-up communications.
- Contribute to leader communication toolkits, FAQs, and supporting materials.
- Employee engagement and change communications support
- Support employee engagement, culture-building, recognition, and enterprise initiatives.
- Enterprise Communications Program
- 2–3 years of experience in communications, public relations, marketing, journalism, or related field.
- Exceptional writing, editing, proofreading, and storytelling skills.
- Strong organizational and collaboration skills.
- Interest in enterprise communications, employee engagement, and executive communications.
- Proficiency in Microsoft Office applications.
$50,000.00 - $65,000.00 USD
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