Communications & Engagement Manager

Big Brothers Big Sisters of Central Carolinas (BBBSCC) is seeking a strategic, creative, and mission‑driven Communications & Engagement Manager to lead the organization’s storytelling, engagement strategies, and communications that inspire volunteerism, strengthen donor relationships, cultivate corporate partnerships, and elevate community awareness.

This role serves as the organization’s engagement architect; designing communications that move individuals, volunteers, donors, partners, and community members from awareness to action. Working collaboratively across the organization, the Communications & Engagement Manager ensures every story, campaign, and communication advances BBBSCC’s mission and supports measurable growth in community engagement and philanthropic investment. This role will report to the Vice President of Development.

Primary

Responsibilities

• Strategic Storytelling & Brand Management (35%)
  • Lead the development of compelling stories and creative assets that strengthen BBBSCC’s brand and inspire engagement.
• Engagement Pathways & Campaign Management (40%)
  • Develop communications that intentionally move stakeholders through meaningful engagement journeys.
• Digital Communications & Community Engagement (15%)
  • Manage BBBSCC’s digital presence to increase awareness and inspire action.
• Analytics & Performance (10%)
  • Measure communications effectiveness and identify opportunities for continuous improvement.

Qualifications

Required

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or related field, or equivalent work experience.
• Three or more years of communications, marketing, nonprofit, or related experience.
• Exceptional writing, storytelling, editing, and project management skills.
• Experience with photography, video production, graphic design, and social media management.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to build collaborative relationships across departments and with external partners.

Preferred

• Experience in nonprofit communications or fundraising.
• Experience with donor stewardship and engagement communications.
• Familiarity with website management, CRM platforms, and email marketing tools.

Benefits

• Flexible Schedules and Generous Paid Time Off – We know that healthy, happy employees are more effective and enjoy their roles. We have policies in place that back it up.
• Hybrid Office Model – Our hybrid model combines the best of both worlds – being together at the office and finding time for remote work each week.
• Work that Matters – The work we do every day changes the trajectory of kids’ lives throughout the Central Carolinas.
• Comprehensive Benefits – Our job benefits help take care of your present and future, including group health insurance, retirement, and long and short‑term disability.

Equal Employment Opportunity
BBBSCC provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non‑disqualifying physical or mental handicap or disability, or any other federal, state or local protected class.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.#J-18808-Ljbffr