Senior Communications Manager

Play Metrics is a fast-growing B2B SaaS company revolutionizing the way youth sports organizations operate. Our industry-leading platform is trusted by thousands of clubs, leagues, and governing bodies to manage operations, communication, scheduling, and player development, all in one place.

The Senior Communications Manager is responsible for shaping and delivering Play Metrics' communications to employees, media, and industry audiences. As Play Metrics continues to grow, this role will help ensure company communications are clear, consistent, and coordinated across a wide range of audiences. This individual will lead communications for mergers and acquisitions (M&A), organizational changes, and other strategic company initiatives, translating business priorities into clear, consistent messaging that builds trust and strengthens understanding.

This is a highly visible role that combines strategic thinking with hands-on execution. The ideal candidate is an exceptional writer and communicator who is equally comfortable developing communications plans, working directly with leadership, and independently producing polished communications.

Success in this role requires sound judgment, strong organization, and follow-through. This person must be able to navigate ambiguity, bring structure to complex situations, and take ownership of work from planning through execution. They should be comfortable collaborating with leadership to develop communications, bringing thoughtful recommendations, well-developed plans, and clear points of view while incorporating feedback throughout the process.

Working closely with the VP of Brand & Communications and other leadership, the Senior Communications Manager will help ensure the company's most important communications are clear, thoughtful, and consistently executed.

Note:

This is a full-time position, and we are looking for a local candidate to work in the office at our Morrisville, NC headquarters, currently hybrid work-from-home three days per week, but subject to the Company’s needs and policies in the future.

Lead corporate communications strategy, planning, and execution across employees, media, and other key audiences, including:

• Communications for mergers and acquisitions (M&A), organizational changes, and other major company initiatives
• Strategic company announcements and executive messaging
• Corporate messaging and reputation management
• Communications planning that aligns messaging across employees, customers, media, and industry audiences
• Customer communications related to major company announcements and initiatives in partnership with Customer Marketing
• Communications risk assessment, messaging gaps, and points of audience confusion

Lead Play Metrics' employee communications strategy to keep employees informed, aligned, and connected to the company's direction, including:

• Leadership communications that reinforce company priorities and organizational direction
• Company-wide announcements and organizational updates
• Internal communications planning, channels, and cadence
• Town halls, all-hands meetings, and other company-wide communications
• Communications that help employees understand major company decisions, organizational changes, and business priorities
• Partnership with leadership to develop communications that are clear, timely, and meaningful to employees

Manage executive communications for the CEO and senior leadership, including:

• Strategic communications supporting company priorities, major business initiatives, and organizational changes
• Executive communication materials, including talking points, speeches, presentations, and other written communications
• Communications for town halls, all-company meetings, leadership meetings, and other executive forums
• Executive messaging that provides clarity around complex business decisions and organizational priorities
• Close collaboration with the CEO and senior leadership to develop communications that are thoughtful, well-structured, and ready for refinement rather than substantial rewriting

Develop and execute Play…