Account & Activation Manager in Cambridge, Massachusetts

Account & Activation Manager

Ignite Productions is a nationwide experiential marketing agency activating for brands people actually care about. We bring brands to life through live experiences, staffing, sweepstakes, and community-driven activations across retail, on-premise, and cultural events. Ignite is hiring an Account & Activation Manager to help lead experiential programs from planning through on-site execution. You’ll support client communication, coordinate logistics and staffing, and travel to activations to ensure flawless delivery.

This role is ideal for an entry-level candidate or someone with 2-3 years of experience who wants hands-on agency experience and a fast ramp in experiential marketing.

This is a client-facing, execution-driven role that sits at the intersection of account management and field operations. You’ll help manage client deliverables, keep internal teams organized, and be on the ground for activations making sure everything runs smoothly and looks sharp. You’ll work closely with Ignite leadership and operations, with real ownership over projects and strong growth potential as the company scales.

• Support and manage experiential programs
• Coordinate timelines, deliverables, budgets, and logistics across multiple programs
• Help build run-of-show documents, staffing schedules, and activation playbooks
• Track project status and keep all stakeholders aligned
• Manage day-to-day client communication
• Serve as a primary point of contact for assigned clients
• Maintain clear, proactive communication throughout planning and execution
• Help prepare client-facing updates, recaps, and performance reporting
• Oversee on-site activations
• Travel to client activations and events to support execution and troubleshoot in real time
• Lead on-site teams and ensure staffing is aligned with expectations
• Represent Ignite with professionalism and confidence in the field
• Collaborate cross-functionally
• Work closely with staffing, logistics, and creative partners
• Support internal process improvements as we scale (templates, systems, workflows)

0-3 years experience in experiential marketing, events, agency work, account coordination, or related fields

Strong organization and project management skills (details matter here)

Great communicator responsive, clear, and professional with clients

Comfortable working in a fast-paced environment where priorities can shift

Reliable, resourceful, and calm under pressure

Willing and excited to travel for activations (including occasional evenings/weekends based on event schedules)

Authorized to work in the U.S. and residing in one of the eligible states: TX, FL, TN, NV, WA, SD, WY (Due to payroll and tax regulations, Ignite is currently able to employ team members only in these states.)

You’re managing client communication and project timelines with minimal oversight

You can run on-site activations confidently and solve issues in real time

Internal teams trust you because you’re organized and proactive

Clients feel supported and informed throughout the activation lifecycle

You’ve improved at least one process, template, or workflow that makes the team more efficient

This role supports live events, which sometimes require work outside standard business hours, including evenings and weekends tied to activation schedules. You’ll be expected within reason to manage your projects and be available when activations require it. Travel is required for client activations, site visits, and occasional client meetings.

Reports directly to the Founder / Managing Director

Collaborates closely with Operations, Logistics, and Staffing leads

Base Salary: $52,500-$75,000/year (depending on experience)

Performance bonus based on individual + company goals

401(k) with 3% company match

Company-issued computer

Monthly cell phone reimbursement

Health & Wellness stipend (monthly reimbursement toward personal coverage)

Flexible, remote work environment

Pay Transparency:
Compensation is based on experience, skillset, and market factors within the stated range.

Location:

Remote (Eligible states: TX, FL, TN, NV, WA, SD, WY)