Internal Communications Specialist

Responsibilities

• Partner with the Internal Communications team and cross-functional colleagues to write and publish internal communications deliverables related to key corporate initiatives, collaborating closely with the team to meet goals and deadlines.
• Write news articles and communications for home office team members.
• Write feature stories and employee profiles for internal communications channels.
• Own and manage email communications for team members via Marketo, including building, testing, and troubleshooting email, and provide monthly reporting on impact.
• Draft, publish, and manage content on the SharePoint intranet platform.
• Manage the Internal Communications editorial calendar.
• Coordinate virtual Town Hall invitations, operations, promotion, and post-meeting surveys.
• Audit and update internal communications channels monthly. Enhance reporting dashboards with key performance indicators for internal communications activities.
• Partner with Internal Communications colleagues and cross-functional teams to integrate DEIB strategic priorities in all aspects of internal communications.
• Serve as backup and support for the Internal Communications team.

• 3+ years of internal communication experience.
• 3+ years of financial services or related industry experience is a plus.
• Excellent writing skills, including copywriting and editing.
• Excellent critical thinking skills.
• Experience with current and emerging communications platforms and technologies, including but not limited to SharePoint intranet, Canva, Adobe Express, Airtable, MS Teams, Marketo, and Viva Engage.
• Experience with incorporating DEIB strategic priorities in internal communications.
• Ability to work in a fast-paced environment on multiple projects with simultaneous timelines and hard deadlines.
• BA, BS, or equivalent degree in business, marketing, communications, or related discipline.
• Project management skills and ability to manage resources and stakeholders.
• PowerPoint and Excel experience.

• copywriting
• editing
• project management
• email communications
• content management
• reporting
• critical thinking
• DEIB integration

• collaboration
• time management
• adaptability
• communication