Outreach & Engagement Coordinator

Get started on your future at CWI, and join us in empowering lives and our community.

Join CWI's Professional & Custom Training (PACT) team and play a pivotal role in growing employer engagement, expanding program reach, and advancing workforce development opportunities. The College of Western Idaho (CWI) is seeking an Outreach & Engagement Coordinator to support the PACT team through strategic marketing, outreach, program promotion, and event coordination.

In this role, you'll help increase program awareness, strengthen employer and community partnerships, and enhance the overall participant experience through innovative engagement strategies and effective program promotion.

Why Join CWI?

CWI's Professional & Custom Training programs provide impactful workforce development solutions that support students, employers, and communities across Southwest Idaho. As an Outreach & Engagement Coordinator, you'll play a key role in expanding program visibility, fostering valuable partnerships, and helping connect learners with opportunities that advance careers and strengthen local industries.

This is a hybrid, grant-funded position. Continued employment is contingent upon ongoing grant funding.

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including:

11%+ employer retirement contributions

Generous personal leave

Marketing & Outreach Strategy:

Develop and implement marketing and outreach plans that promote workforce training programs and services

Coordinate digital and traditional marketing efforts, including social media campaigns, email communications, and promotional materials

Support recruitment and engagement initiatives designed to increase program participation and awareness

Assist in developing content, messaging, and marketing materials aligned with CWI branding and engagement goals

Community & Employer Engagement:

Build and maintain relationships with students, employers, community partners, and other stakeholders

Collaborate with internal departments and external organizations to align outreach efforts with workforce and program objectives

Support engagement activities that strengthen employer partnerships and community connections

Represent Workforce Development programs at outreach events and community initiatives

Event Planning & Program Promotion:

Coordinate and support workshops, promotional events, career-related activities, and community outreach initiatives

Manage event logistics, including scheduling, vendor coordination, communications, and on-site support

Ensure events are organized, engaging, and aligned with program goals

Contribute to initiatives that enhance participant experiences and program visibility

Data Management & Performance Analysis:

Maintain program data, contact lists, and CRM records to support outreach activities and reporting requirements

Track and analyze marketing and outreach performance metrics

Prepare reports and provide recommendations to help improve engagement, recruitment, and program outcomes

Identify opportunities to enhance outreach effectiveness, streamline processes, and improve customer experiences

Work collaboratively with Workforce Development staff and campus partners to support strategic growth initiatives

Participate in planning discussions and provide suggestions based on outreach results and stakeholder feedback

Contribute to a culture of innovation, service, and continuous improvement

Perform other duties as assigned

What We're Looking For:

Associate degree in Marketing, Communications, Business, or a related field, or an equivalent combination of education and experience

Two (2) to three (3) years of experience in marketing, outreach, program coordination, event planning, or a related field

Strong organizational and project management skills with the ability to manage multiple priorities simultaneously

Excellent written, verbal, and interpersonal communication skills

Experience coordinating events and managing logistics

Proficiency with Microsoft Office applications

Familiarity with marketing platforms, social media tools, and CRM systems

Demonstrated ability to collaborate effectively with diverse stakeholders, employers, and community partners

Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.

We invite and welcome all applicants and look forward to receiving your application! Keep in mind, your qualifications and…