Account Manager

About C Squared Social

We are a full-service digital marketing agency for businesses of all sizes, offering paid advertising, content marketing, website development, photo/video and graphic design services. Diverse portfolio of B2B and B2C clients in sectors including healthcare, retail, finance, food and beverage, transportation, etc. We have also been included as one of Inc 5000 fastest growing companies in the US.

The Account Manager will report directly to the Manager of Core Services

The Account Manager is responsible for developing a solid and trusting relationship with major clients through regular calls and meetings. At C Squared Social, we strive to get our clients top results and bring creative solutions to the dynamic space of digital marketing.

• Work with the onboarding specialists to understand client marketing goals and set up the account
• Manage advertising campaign operations and strategy
• Educate your client base on social media marketing, industry reports, and best practices
• Be continuously learning to stay current on digital marketing trends and technological updates
• Identify opportunities for additional products/services, articulate their value, expand existing relationships, and bring in new clients
• Collaborate cross-functionally across internal teams, developers, agency partners, and creative to achieve client business goals
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

• Confident communicator and able to effectively present information through video calls, email and in-person meetings
• Understand common marketing objectives and what makes marketing successful
• Effective time management skills with proven ability to meet deadlines
• Computer literate - confidence in learning new programs
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• Ability to function well in a high-paced environment
• Positive customer-centric attitude
• Emotional intelligence, enthusiasm, high energy, attention to detail, strong follow-through, and a passion for contributing to growth!
• Self-motivation and a competitive fire!

• Minimum 3 years of previous experience in sales, consulting, account management, marketing, or relevant work experience
• BA/BS degree in a related field and general business acumen
• Understand common marketing objectives and what makes marketing successful
• Marketing Agency experience highly preferred

• Minimum high school diploma

• Medical, Dental, Vision, Life Insurance
• 401(k) with Company match
• Three (3) weeks of vacation
• Flexible 8 hour work day (7:00a-7:00p)
• Hybrid – 4 days in/1 day work-from-home
• Snack and coffee bar

C Squared Social is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.