Regional Communications Officer

Regional Communications Officer

The American Friends Service Committee is a Quaker religious organization that promotes lasting peace with justice, as a practical expression of faith in action. Drawing on continuing spiritual insights and working with people of many backgrounds, we nurture the seeds of change and respect for human life that transform social relations and systems.

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Position Description

Title:

Regional Communications Officer

Job Category:
Exempt (Salary)

Status:
Regular

Type of Employment:
Specific Term - 2 years

Direct Supervisor:
Policy Education and Advocacy Coordinator (PEAC)

Region/Unit:
International Programs/Regional Office for Latin America and the Caribbean (LAC)

Location:

Latin America (remote work with travel within the region)

Final date to receive applications:
August 5, 2026.

For consideration, please attach your Cover Letter and Resume to the online application in addition to answering the Application Questions.

Essential Functions / Responsibilities and Accountabilities

Strategy and communications for narrative change

• Implement and update the regional internal and external communications strategy, with an emphasis on changing narratives around forced migration and climate-driven mobility, and mobilizing greater public support for these causes.
• Develop and execute creative and innovative communications action plans aimed at key audiences, including local or community-based organizations, partner organizations, donors, decision-makers, media outlets, and the general public.
• Design, implement, and guide diagnostics and specific communications strategies to counter xenophobic, stigmatizing, and dehumanizing narratives toward people on the move.
• Implement participatory methodologies for narrative-building with a decolonial and intercultural approach.
• Support human rights monitoring and documentation efforts to generate evidence that underpins strategic communications and advocacy.
• Regularly update the editorial calendar and tools related to monitoring and evaluating activities.
• Generate periodic reports on the impact of activities
• Coordinate with the Communications Department in Philadelphia on aligning common messaging, the correct use of the institutional brand, and compliance with AFSC's communications protocols and standards.

Support for cross-cutting program pillars

• Collaborate on follow-up of activities under Pillar 1 (reintegration pathways) and Pillar 3 (evidence for advocacy), as needed by the regional team.
• Implement team capacity-strengthening actions in line with AFSC's regional communications strategy.
• Support the systematization of the program's experiences, lessons learned, and good practices to generate inputs for advocacy and communications.
• Contribute to the development and assessment of baselines to strengthen the program's monitoring, evaluation, and learning (MEL) system.
• Actively participate in planning, monitoring, strategic reflection, and internal coordination spaces of the regional team.
• Participate in coordination meetings with the Philadelphia communications department, as needed.

Media management and digital presence

• Update the regional media mapping, including influencers, contact information, reach analysis, and identification of opportunities for narrative positioning.
• Manage relationships with media outlets and identify opportunities to raise the visibility of the work of AFSC, partner organizations, and allies.
• Keep the social media mapping of partner and allied organizations up to date.
• Manage and keep institutional social media platforms up to date, ensuring message consistency, brand identity, institutional values, and visibility of programmatic impact.
• Produce written, visual, and/or audiovisual content that highlights the program's work and the voices of the people and communities we work with.

Partnership and institutional relations management

• Maintain and expand relationships with partner and allied organizations, media outlets, journalists, influencers, and other civil society actors who contribute to AFSC's positioning and narrative change.
• Coordinate interviews with local and regional actors as required, and produce key information based on priorities and the approved strategy.
• Coordinate AFSC's visibility and presence at relevant national, regional, and international events, in coordination with the direct supervisor, the Regional Directorate, and the Philadelphia Communications Department.

Administration and reporting

• Prepare narrative reports on progress, results, obstacles, and lessons learned from communications activities for internal use.
• Support the preparation of funding proposals and strategic planning documents.
• Manage activities, schedules, and budgets assigned to their area of responsibility under the supervision of the Regional Policy Advocacy Coordination (PEAC).
• Comply with AFSC's institutional policies, procedures, and standards, including brand-use guidelines and information confidentiality rules.
• Prepare status reports on program…