Production Coordinator (Social Publishing

Position: Production Coordinator (Social Publishing)
Location: New York

Production Coordinator (Publishing) Job Description - Infrastructure Comms

Hybrid in New York City
$35-$65 hourly
Contract
We're looking for a Production Coordinator to join the Infrastructure Comms team, supporting the messaging and production efforts behind a data center and infrastructure social media presence across national channels. This includes 33 Data Center Pages focused on hyper-local communities, 1 global Data Centers page telling the overarching infrastructure narrative, and the social channels for a program creating jobs for fiber optics technicians and skilled tradespeople across the nation.
This role is responsible for publishing across social platforms, keeping editorial calendars and asset libraries accurate and up to date, and ensuring every piece of content meets quality standards before it goes live. The ideal candidate is passionate about social media, an excellent writer who can adapt to a brand tone of voice, deeply fluent in current social trends, highly organized, and calm under pressure, including during crisis communications and escalation situations.

They should be comfortable using AI tools to work faster and smarter and be able to build strong relationships across cross-functional teams and external partners.

Responsibilities

Assist the team with all elements of production and publishing, including:

• Publish content across social platforms, including Facebook, Instagram, X, Threads, and Linked In
• Conduct QA on all final deliverables before they go live
• Update, maintain, and track social and editorial calendars
• Support editorial calendaring and planning across all channels
• Manage asset and media libraries, including archiving
• Update team resources and documentation
• Copywrite and adapt content in the appropriate brand tone of voice, from the global infrastructure narrative to hyper-local community storytelling
• Provide notes and feedback on creative assets
• Support crisis communications and escalation workflows, including monitoring and routing sensitive community comments
• Coordinate with external and production partners
• Build working relationships with cross-functional teams, including Communications, Policy, Community Engagement, and others
• Use AI tools to support production, copywriting, and workflow efficiency
• Track projects and publishing requests through JIRA

Requirements

• 4+ years of social media publishing or production experience, ideally supporting a large brand or social media organization
• Deep fluency publishing and building content across Facebook, Instagram, X, Threads, and Linked In
• Strong copywriting skills, with the ability to write in a defined brand tone of voice
• Strong understanding of social media platforms and current social trends
• Experience using AI tools for content creation, copywriting, or production workflows
• Familiarity with editorial calendaring, asset/media management, and project management software (JIRA preferred)
• Experience with crisis communications and escalation handling
• Ability to provide clear, constructive feedback on creative work
• Strong relationship-building skills with cross-functional teams and external partners
• Highly organized, detail-oriented, and able to thrive in a fast-paced, deadline-driven environment
• Ability to manage high-quality publishing output with limited resources
• Technical experience preferred

Job Type & Location
This is a Contract position based out of New York, NY.
Pay and Benefits
The pay range for this position is $45.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
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