Fluent German) Part-time E-commerce Content Manager (remote, global

Who are we?

Support Your App  is a global Intelligent Support-as-a-Service leader, pairing with tech companies and industry leaders like Master Card, Calm and Mac Paw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

• Build and maintain landing pages in Makaira using existing page-builder elements;
• Structure and enrich page content — copy, images, video — within approved templates;
• Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices;
• Turn briefs from marketing and category management into finished, publishable pages;
• Write and adjust German microcopy — headlines, button labels, short supporting text;
• Keep up with evolving tools and technology in the e-commerce content space.

• Excellent German skills (C1 for both spoken and written) and Intermediate English (B2);
• At least 6 months of hands‑on experience in e‑commerce content management, copywriting, or landing page creation;
• Experience working with e-commerce platforms (e.g. Shopify, Magento, Makaira, or similar);

• Strong analytical thinking and research skills;
• Positive, proactive and responsible attitude;
• Structured and organized working style;
• Hands‑on mentality with a quick, sharp grasp of new tools;
• Personal computer (at least 8
  
  Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

• Flexible schedule;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also –internal health policy;
• Responsive leadership interested in your development and long‑lasting cooperation;
• Greenhouse conditions for self‑development;
• A culture built on trust, with no time‑tracking requirements.

* The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and Linked In.

Over 1300+ specialists who already deliver exceptional customer experiences collaborating with Support Your App .

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the Support Your App  Candidate Privacy Notice.

Internal job code: 3HN