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Ops Desk: Communications & Outage Coordination (Hybrid

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Charter Communications
Full Time, Remote/Work from Home position
Listed on 2026-08-18
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications, PR / Communications
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Ops Desk: Communications & Outage Coordination (Hybrid)

Charter Communications is seeking a Communications Desk Operations Specialist. The role involves analyzing data, triaging technical issues, and facilitating communication across teams to maintain reliable operations and a positive customer experience.

Work is in an office environment with a hybrid schedule; eligible employees may work from home up to one day per week. The team leads critical event communications and uses telemetry to monitor outages and call volumes.

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