Remote Customer Success Manager, Scaled & Digital
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-18
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
JLL
Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Management, Digital Marketing, Digital Media & Production
Job Description & How to Apply Below
JLL is seeking a Customer Success Manager, Scaled & Digital to manage a portfolio of 40+ mid-market accounts with data-driven engagement and scalable digital programs. The role blends relationship management with programmatic strategies and cross-functional collaboration across CS, Product, Sales, and Marketing.
The successful candidate will design and deliver digital engagement motions, lead monthly webinars, and drive adoption and expansion while maintaining client sentiment at scale.
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