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Head of Member Experience & Communications (Remote

Remote / Online - Candidates ideally in
Jackson, Hinds County, Mississippi, 39200, USA
Listing for: CVS Health
Remote/Work from Home position
Listed on 2026-08-20
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications, Brand Ambassadors & Brand Management, PR / Communications, Marketing Strategy
Salary/Wage Range or Industry Benchmark: 100000 - 232000 USD Yearly USD 100000.00 232000.00 YEAR
Job Description & How to Apply Below
Position: Head of Member Experience & Communications (Remote)

CVS Health is seeking a Lead Director, Member Experience to shape the experience strategy and portfolio presentation for payor-focused products, with emphasis on member communications across the end-to-end journey.

The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location. You will lead cross-functional teams across product, design, marketing, and communications to align strategy and drive adoption of cohesive member experiences.

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