Head of Developer Success

Head of Developer Success

Use your creativity to engage with developers and build the best data engineering community ever! Do what you love: code, create content, and help others.

Partner with founders who worked at Airbnb for over 9 years combined. Backed by Google’s Gradient Ventures because they understand data tools. Backed by John Riccitiello, CEO ked by Guillermo Rauch, CEO @ Vercel.

We believe in a world where every developer can create transformational user experiences through the products they build.

Our mission is to make data engineering more accessible so that developers can harness the power of data to create magical experiences.

Mage is an open-source data pipeline tool for transforming and integrating data. The modern replacement for Airflow. Our mission is to make data engineering more accessible so that developers can harness the power of data to create magical experiences.

• Setting company goals and metrics around community and developer experience
• Establishing strategies, tactics, and playbooks for local and global community growth
• Build the best developer experience organization the world has ever seen
• Producing compelling, engaging content across digital channels to build the Mage brand and connect with target audiences
• Help develop and maintain enablement collateral for prospects and customers, working closely with sales and product team
• Managing the company's social media presence and online engagement to increase visibility and drive conversions
• Supporting and managing community events, such as meetups, webinars, and conferences, to foster relationships with customers and industry influencers
• Demonstrating a strong blend of analytical and creative skills to deliver innovative, data-driven marketing solutions
• Leveraging data, machine learning, and AI tools to optimize marketing strategies and campaigns for measurable impact
• Supporting the Growth Marketing Manager with other marketing functions such as customer acquisition, digital marketing, and brand development
• Staying up-to-date with the latest marketing trends and technologies to ensure Mage remains at the forefront of the industry
• Increase product adoption and usage:
  Develop targeted, personalized marketing campaigns to educate customers on Mage's product features and benefits
• Collaborate with the product team to ensure marketing messaging aligns with the evolving product roadmap
• Utilize data-driven insights and AI-powered tools to optimize the customer experience and drive higher product engagement
• Drive community growth and engagement:
  Leverage social media platforms to build an active, engaged community around the Mage brand
• Encourage user-generated content and two-way dialogue to strengthen brand loyalty and advocacy
• Organize and manage community events, such as meetups, webinars, and conferences, to foster relationships with customers and industry influencers
• Expand global brand awareness and reach:
  Create localized, culturally-relevant content and campaigns to connect with international target audiences
• Leverage SEO, paid advertising, and other digital marketing strategies to increase Mage's visibility in global markets
• Partner with industry influencers, media outlets, and strategic partners to amplify the Mage brand across new channels and platforms
• Connect with the right target audience:
  Craft compelling, personalized content and campaigns that resonate with the target audience and drive conversion
• Continuously monitor and optimize marketing strategies based on customer feedback and performance data
• Utilize data analytics and AI-powered tools to develop a deep understanding of Mage's customer personas and their evolving needs

• You’ve created and/or grew a thriving community of developers
• +2 years of working as a developer advocate / Dev Rel / data advocate / developer experience engineer
• +2 years working as a data scientist or data engineer
• Proven track record of creating educational and entertaining content
• You enjoy talking to developers
• Excellent communication and completely autonomous

Full-time

Location:

South Bay Area; we operate on a hybrid work schedule (some positions eligible for full remote work).

Benefits: health, vision, dental insurance