Sr SEO Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Excellence in organic & agentic search is one of the pillars of our overall Growth strategy and is of vital importance for our site traffic generation. The Senior SEO/AEO Manager, Content, is a key member of the Growth team, responsible for driving and optimizing our organic search activities. This position will contribute to building and executing the Docusign SEO/AEO strategy with a strong focus on content and Answer Engine Optimization (AEO) within an international scope, in partnership with the Global SEO & AEO team, and will work with varied stakeholders to ensure its successful implementation.

This person will fully support the channel objectives to drive high quality traffic to  to accelerate revenue growth with a primary focus on profitability. The ideal candidate will also connect with Content Marketing colleagues to fully exploit all SEO and AEO opportunities across our international markets, including Brazil, the UK, France, Germany, Australia, the US and Canada. This person will play a key role within the Growth team and collaborate closely with the broader Marketing, Content and PLG teams to help create a best-in-class program.

This position is an individual contributor role reporting to Global SEO Director.

• Create and execute the Docusign SEO/AEO Content strategy, ensuring alignment with Docusign Performance Marketing initiatives, Global SEO/AEO, Content, Analytics, Operations, and PLG Engineering
• Lead and drive the day-to-day Docusign SEO operations for content and off-site SEO with KPI and goal accountability by monitoring and reporting US performance to Leadership
• Initiate SEO projects (relating to content, UX, Digital PR, etc) to grow a multimillion-dollar revenue channel by addressing on-page, technical, and offsite elements
• Stay abreast of the evolution of search and answer experiences (e.g., new SERP features, AI Overviews, Search GPT, etc) and lead Answer Engine Optimization (AEO) initiatives globally to future-proof our traffic generation programs
• Influence, challenge and create change across the broader global SEO/AEO, Content and PLG roadmaps to achieve goals and mitigate risk to traffic and revenue
• Serve as the voice of Content SEO/AEO in the Docusign offices, responsible for evangelizing SEO & AEO, driving best practice definition and execution, including training internal stakeholders
• Manage the international scope of content SEO/AEO, ensuring strategies are localized and effective across diverse global markets to drive scalable growth

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• 8+ years of hands-on Content-focused SEO/AEO or Traffic Generation experience (either agency or client side)
• Experience with some or all of these SEO tools/platforms Google Search Console, Bing Webmaster Tools, SEMrush, Screaming Frog, Confluence, JIRA, Tableau and Google Analytics
• Experience developing and overseeing content strategies that resonate with target audiences and align with brand objectives
• Experience overseeing the planning, execution, and delivery of SEO/AEO content projects ensuring alignment with business objectives and timeline
• Experience managing SEO/AEO agency for all content requests
• Experience assessing and allocating resources effectively to meet project demands
• Experience analyzing project data to identify trends, measure success, and inform future strategies
• Experience preparing and presenting reports to senior management and stakeholders
• Experience serving as the primary point of contact for all SEO content production related communications
• Experience fostering a collaborative and high-performing team environment

• Advanced content, writing & editing skills
• AI first mindset
• Leadership presence with an ability to articulate a coherent, logical, and well-orchestrated SEO/AEO vision…