Communications Manager; remote

Communications Manager (Remote)

Cisco Operations powers a secure, adaptive enterprise built on simplicity, speed, and growth. We serve as customer zero for Cisco's most transformative operational capabilities, proving in real-time how AI reshapes how work gets done, from supply chain to commerce, from IT to security, and across the digital workplace where our employees innovate every day. We're simultaneously architecting the platforms, governance, and operating disciplines required to move beyond AI-assisted to AI-orchestrated operations across Cisco's global ecosystem, while ensuring human judgment, accountability, and trust remain firmly at the center.

By translating these proven breakthroughs, cross-functional innovations, and customer-relevant stories into compelling narratives, you will position Cisco Operations as a trusted partner and credible innovator in the enterprise AI and operational excellence landscape.

The Executive Communications Partner serves as a key resource to executives. You will develop and execute communication strategies that enhance executive presence, translate technical complexity into compelling narratives, and amplify the organization's impact across internal and external audiences. This role combines strategic thinking with hands-on execution, positioning you as a trusted advisor who bridges planning and delivery while contributing to broader organizational visibility.

• Strategic Advising:
  Partner with executives and their teams to develop communication strategies and roadmaps. Identify and capitalize on strategic opportunities that align with business objectives. Support the management of high-impact communications for time-sensitive situations.
• Narrative & Content Development:
  Craft clear, compelling messaging for diverse audiences. Develop speeches, keynotes, presentations, articles, and multimedia content that establish thought leadership and reinforce organizational priorities.
• Executive Guidance:
  Work with executives to refine their presentation skills, communication style, and engagement approach with internal and external stakeholders.
• Cross-Functional Collaboration:
  
  Partner with PR, Marketing, Product, Analyst Relations, Sales, and other functions to ensure messaging consistency and amplify organizational initiatives across channels.
• Strategy Execution:
  Design and implement communication vehicles (broadcasts, round tables, social media, events, etc.). Establish metrics to measure effectiveness and refine strategies based on feedback and results.

• Strategic Storytelling:
  Ability to distill complex strategies and technical information into clear and impactful messages.
• Executive Acumen:
  Ability to operate effectively with senior leaders and adapt to a fast-paced, complex environment.
• Operational Excellence:
  Experience managing multiple projects, high-visibility initiatives, and competing priorities with strong execution.
• Adaptability:
  Ability to balance strategic thinking with tactical delivery and pivot as needed.

• 6+ years of experience with executive communications
• Bachelor's degree in Communications, Business Administration, Journalism, or related field
• Demonstrated success creating content that engages employees, customers, partners, and/or external stakeholders
• Strong visual and written communication skills, with expertise in Microsoft PowerPoint, Word, and related tools
• Proven ability to manage multiple projects and competing priorities while maintaining high-quality execution

• Experience in communications for AI, IT, or technology a plus
• Experience using AI tools to scale impact, drive efficiency, and enhance communications
• Knowledge of Cisco products and/or enterprise technology landscape

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire…