Internal Communications Manager - Remote

Internal Communications Manager

Explore opportunities with Well Med, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring.

Connecting. Growing together.

The Internal Communications Manager develops and delivers communications that inform, align and connect employees across the organization. This critical role supports leadership messaging, employee engagement initiatives and organizational change efforts by translating strategy into accessible, meaningful internal content.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop and execute internal communications strategies that align with organizational objectives, strengthen company culture, and enhance employee engagement
• Create, edit, and proofread a wide range of employee communications, including email campaigns, intranet content, newsletters, executive communications, presentations, FAQs, and talking points
• Partner with senior leadership and People Team stakeholders to develop clear, consistent, and impactful messaging for employees across the organization
• Manage internal email communications, including audience segmentation, message distribution, and communication planning
• Support high-priority organizational communications, including:
  • Executive announcements and leadership messaging
  • Emergency, weather-related, and business continuity communications
  • Training and compliance communications
  • Clinical operations communications
  • Organizational change management initiatives
• Produce and manage recurring communication vehicles, including:
  • Monthly Clinicians Corner newsletter
  • Quarterly Murmur newsletter for Specialists for Health Cardiology
  • Monthly Connections all-employee newsletter
• Maintain and enhance internal communication channels to ensure timely, accurate, and effective information sharing across the enterprise
• Monitor communication effectiveness and recommend improvements to increase employee awareness, engagement, and understanding

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

The ideal candidate will demonstrate experience leveraging multiple communication and digital engagement platforms to support large-scale internal communications initiatives

• Salesforce
  • Experience utilizing Salesforce Marketing Cloud or comparable email communication platforms to develop and distribute large-scale communications to employee audiences of 500+ recipients
  • Proficiency in audience segmentation, list management, and targeted communication strategies based on business unit, geography, leadership level, clinical role, or other organizational criteria
  • Demonstrated ability to manage complex distribution lists and ensure accurate delivery of critical communications
• Canva
  • Solid understanding of branding standards and visual communication best practices
  • Proficient in Canva for the creation of visually engaging communications materials, including newsletters, intranet content, digital signage, presentations, and employee engagement campaigns
• Share Point
  • Experience publishing and maintaining content within SharePoint-based intranet environments
  • Demonstrated ability to organize content and optimize the employee user experience through effective content management practices
• Digital Signage Platforms
  • Experience using digital signage solutions, such as Carousel, to develop and deploy timely, engaging communications for corporate and operational audiences
  • Demonstrated ability to create and manage digital content schedules and ensure consistency across…